We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great value in a great location” 4 of 5 stars
Review of Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save
You added Fairfield Inn & Suites Chicago Downtown/Magnificent Mile to your Saves list
Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
2.5 of 5 Hotel   |   216 East Ontario Street, Chicago, IL 60611 (Streeterville)   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Earn Rewards Points
Ranked #51 of 178 Hotels in Chicago
Certificate of Excellence
Southport CT
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Great value in a great location”
4 of 5 stars Reviewed August 18, 2012

This hotel is an excellent choice for a trip to Chicago. All the major attractions are nearby (shopping, Navy Pier, Millennium Park, the Art Institute) and lots of restaurants within walking distance. Parking is available and look for discounts when booking your room. Staff was all very helpful and courteous. We only stayed one night but were able to check our bags and leave our car in the garage for the following day as we did our sightseeing. Hotel is charming on the outside, reminded me of a boutique European hotel, but very modern and up to date inside. Rooms were clean and bathroom was well lit and spacious. You could pay lots more to stay in Chicago and if you want a hotel with restaurants and other amenities, this is not the place for you. But for the most part Fairfield Inn has everything you need. Would definitely stay here again.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, August 22, 2012
Thank you for your review. We appreciate you highlighting our location to local attractions, convenient parking, and our unique, boutique inspired hotel decor. I am sure you can agree that we are not a typical Fairfield Inn & Suites. We are unique in our service and decor. We have all the necessities to make your stay enjoyable in downtown Chicago. Please visit us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,007 reviews from our community

Traveler rating
    496
    405
    71
    24
    11
See reviews for
272
231
55
259
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
cleveland
1 review
5 of 5 stars Reviewed August 17, 2012

The employees were extremely friendly, helpful and curteous to a very fun bunch of ladies visiting Chicago. The location was ideal for shopping, eating and Navy Pier. We felt very safe day and night. The free breakfast was well supplied and the entire hotel was very clean. We were never awakened by slamming doors - it was peaceful and we had a great night rest. The decor is really updated and modern adding to the overall great experience.

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, August 22, 2012
Thank you for your review. It sounds like you had a nice weekend get-a-way with the ladies to enjoy shopping down Michigan Avenue and ate at numberous restaurants. We appreciate you telling our future guests reading these reviews that you were not woken up by slamming doors and it was a quiet hotel in the heart of downtown Chicago. Please visit us again next year with the ladies.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 16, 2012

From the moment my wife and I arrived to checkin at the hotel, the front desk staff did everything they could to make our stay an excellent one... from offering a room with a better view, accommodating a few of our requests for extra services, to holding our bags for us on the day we left.

The complimentary breakfast is excellent with a solid selection that will please everyone. I also appreciated the three free computers with Internet access and printers.

Just 2 blocks off the main shopping strip and a few blocks from the beaches and downtown, the hotel's location is extremely convenient.

I can highly recommend this hotel.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, August 22, 2012
Thank you for the great comments. We are so pleased to hear that the staff took great care of you and your wife. The team here truly cares about our guests and ensuring everyone has a great stay. We appreciate your review on our breakfast selections. Although we offer a continental breakfast, it does have a good variety of items for all taste pallets. We look forward to your future stays with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Level Contributor
59 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed August 13, 2012

THis hotel is in a perfect location, right across the street from the worlds best popcorn shop! We only stayed one night, as we were picking my daughter up from camp. This location is a block from Michigan Ave. My only complaint is that the TV didnt work correctly, and they never came to fix it, even after I called. The breakfast was continental and it was adequate if you wanted something really light. The breakfast room however was very small and congested.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, August 16, 2012
Thank you for your comments. We are glad you enjoyed Garrett's Popcorn. The Chicago Mix; cheddar & carmel is a hotel favorite. We are sorry to hear about the television not being fixed efficiently during your stay. I have informed the front desk and engineering departments about this discrepancy and communication error for the future. We hope you stay with us again to get that famous Chicago popcorn!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Twin Cities
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 12, 2012

Very nice employees at the front desk. Very clean rooms.
Free breakfast was typical Marriott fare which means not very good (almost everything comes from a box). But hey, its free and we found something we could stomach every day.
The rooms are small since this is an older hotel but the decor is modern and nice.
The location to Michigan Ave and the Pier is great.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, August 16, 2012
Thank you for your comments. Did you get the chance to try our fresh waffles at breakfast or whole fruit? They are delicious. Also, we appreciate that you noticed our decor. The hotel was built in 2000, so it is only 12 years old and renovation was completed in 2009. We are lucky to have a great staff to maintain its presentable appearance. We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marshfield, Wisconsin
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed August 11, 2012

We were surprised to find the location landed us right in the middle of downtown Chicago. We easily walked to restaurants, shops, and sights. The hotel was clean and staff were courteous and helpful. The only qualm we had with the room was the a/c-- it would quickly freeze the room and yet if you turned it down, the room would get stuffy. Other than that, it was very quiet and we slept well. I was surprised at how clean the bathroom was-- kudos! Breakfast was adequate- typical fare.. We would definitely return!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, August 16, 2012
Thank you for your comments. We are glad you enjoyed your time in Chicago! We appreciate your comment about the clean bathrooms. Our housekeeping staff works so hard and those little comments mean a lot. I have passed this comment to our Housekeeping Director so she can share it with her team. Next time you stay with us, try opening the windows slightly in your room. This might give a good balance between the extreme air conditioning a nice breeze to keep you comfortable. We hope you visit us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
highland park illinois
Level Contributor
51 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed August 10, 2012

When in Chicago, we like to stay at the Monaco (way funner and more attractive) or the Fairmont (much cushier). But I was meeting friends who wanted to up their Marriott points, so we stayed at this Marriott property. The staff was very nice, the room was very clean, and the location was very good. But the room was tiny, the bathroom kinda blah, there was no closet or minibar or robe or any other perk--it was just pretty basic all the way around. But it does offer comp get-your-own breakfast of cereal, waffles, bagels, and hard-boiled eggs, and that's a nice little bonus.

Room Tip: Ask for a high floor that faces the street (that's what I had, but my friend had a low floor roo...
See more room tips
  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, August 16, 2012
Thank you for your comments. Yes, we are a basic hotels with all the essentials to make your stay comfortable and convenient. We don't have the frills of a full service boutique hotel in Chicago, but we feel most guests expect that upon arrival. Next time you stay with, request a room on the 15th floor. They have elevated ceilings and they make the rooms appear much larger. We hope you choose to stay with us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Chicago hotels
Magnificent Mile
Courtyard Chicago Downtown/Magnificent Mile
Near North Side
Fairfield Inn & Suites Chicago Downtown/River North
Near North Side
Homewood Suites by Hilton Chicago Downtown
Show Prices
Show Prices
Show Prices
Downtown / The Loop
Comfort Suites Michigan Avenue
Show Prices
Show Prices
Show Prices

Been to Fairfield Inn & Suites Chicago Downtown/Magnificent Mile? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

Address: 216 East Ontario Street, Chicago, IL 60611
Location: United States > Illinois > Chicago > Streeterville , Near North Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#38 Business Hotel in Chicago
#44 Family Hotel in Chicago
#48 Romantic Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Downtown/Magnificent Mile 2.5*
Number of rooms: 185
Official Description (provided by the hotel):
Welcome to our Marriott Flagship Fairfield Inn & Suites Chicago downtown hotel. Our unique, contemporary hotel features 15 stories, located in the heart of the Magnificent Mile, with 185 guestrooms and suites. We are friendly, fun, but yet down to business. We provide a comfortable, affordable oasis in Chicago’s Downtown. All rooms include breakfast and high speed Wi-Fi Internet. We are one of the closest hotels to Navy Pier and Michigan Avenue shopping. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Odigeo and Hotels.com so you can book your Fairfield Inn & Suites Chicago Downtown/Magnificent Mile reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn & Suites Chicago Downtown Hotel Chicago
Fairfield Inn And Suites Chicago Downtown
Fairfield Inn Chicago
Fairfield Chicago
Chicago Fairfield Inn

Owners: What's your side of the story?

If you own or manage Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.