I organized my family reunion in Chicago and we had a worry free stay at the Fairfield Inn. Everyone in my group was extremely happy with their accommodations, the attention and high level of service from the hotel staff. One individual who really stood out was Cruz the bellman/ concierge. He was always willing to help and displayed the highest level of customer service. His warm smile and demeanor was at the top of everyone’s list.
Stefanie Killey was also a pleasure to work with. Her attention to detail and thorough follow-up went a long way to make this a very successful family reunion.
The location was steps away from Michigan Avenue shopping and attactions. I will definitely come back again.