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“courteous personnel” 5 of 5 stars
Review of Embassy Suites Hotel Chicago Downtown Lakefront

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Embassy Suites Hotel Chicago Downtown Lakefront
3.5 of 5 Hotel   |   511 North Columbus Drive, Chicago, IL 60611 (Streeterville)   |  
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Ranked #77 of 177 Hotels in Chicago
Montreal, Canada
1 review
“courteous personnel”
5 of 5 stars Reviewed October 20, 2013

We were in Chicago last week at the Embassy. We want to mention Dwayne in the Bell Staff, who has been helpful at all times, greeting people coming in, friendly and polite. Also, at the front desk, Dinah, with extra explanations about the credit card, printer, etc. The people in this hotel made the difference to us. Barmaids, coffee shops attendants, cooks, they all make your stay a BIG PLUS!!!

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,713 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (331)
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Brampton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 18, 2013

Embassy Suites, Lakefront Chicago has perhaps the best hotel staff available. They make this excellent hotel wonderful. I can not praise them enough for the pride they obviously take in thier work. The hotel has terrific accommodations and the food and beverages are excellent. I would highly recommend you stay at Embassy Suites, Lakefront Chicago.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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Lowell, Michigan
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 17, 2013

I was just here for two nights for a conference and could not have asked for better. The room layout is fabulous, with a living room/ desk area separate from the bedroom completely -- my husband could still be a night owl. The staff was great and we appreciated the effort they made at breakfast. Take advantage of the manager's happy hour because the drink prices are steep! Go across the street to DOminic's and buy your own to bring to your room!

Room Tip: We were in 627 and it was just great.
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  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Parker, U.S. Virgin Islands
1 review
5 of 5 stars Reviewed October 16, 2013

Very friendly staff, very nice hotel, but the staff made the stay an exceptional one. I have always appreciated my stays at Embassy Suites. I look forward to returning to Chicago in the not too distant future.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westfield, MA
Senior Contributor
44 reviews 44 reviews
3 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 15, 2013

We were there for 7 days. This hotel was very nice. Our maid, Patricia was excellent. The grocery store across the street, Dominics was very convenient to the hotel as the gift shop was very pricey !. The buffet was good, but after about the 4th day I was ready for some different breakfast choices. The staff was very friendly and helpful. This is a very busy hotel. Nice having a separate living area from the bedrooms. I enjoyed my visit very much .

Room Tip: Ask for lake view or view of your choice. Nice to watch the sunrise over the lake!!
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  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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louisville, ky, United States
1 review
5 of 5 stars Reviewed October 15, 2013

Overall a great hotel. The staff was very friendly. The valet park guy got us a limo to the game we were attending in a matter of minutes. One of the BEST hotels I've stayed in. The complimentary drinks from 530 til 730 was phenomenal.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corinth, Texas
Top Contributor
84 reviews 84 reviews
8 hotel reviews
Reviews in 27 cities Reviews in 27 cities
235 helpful votes 235 helpful votes
4 of 5 stars Reviewed October 12, 2013 via mobile

Nice comfortable suite with plenty of room. The bed was the most comfortable I've had. Breakfast is a real production they have something for everyone also made to order omelets. This is a great location we left our car in the parking garage and Walked everywhere. Also close to the red line and local transportation if you font choose to walk. What a great weekend stop I'm sure it will not be our last trip here

  • Stayed October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Embassy Suites Hotel Chicago Downtown Lakefront

Address: 511 North Columbus Drive, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Streeterville , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#56 Romantic Hotel in Chicago
#56 Business Hotel in Chicago
#62 Family Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Embassy Suites Hotel Chicago Downtown Lakefront 3.5*
Number of rooms: 455
Official Description (provided by the hotel):
The Embassy Suites Chicago Downtown/Lakefront hotel is located just 2 blocks from Chicago's Navy Pier and the Magnificent Mile Michigan Ave Shopping! This downtown Chicago hotel is within walking distance to many Chicago attractions such as Millennium Park, Water Tower Place and the Hancock Observatory. Our location and amenities make the Embassy Suites Chicago Downtown/Lakefront an ideal choice for the business or leisure traveler! Guests of the hotel stay in a upscale spacious two-room suite complete with a refrigerator, microwave oven and flexible work/dining space. ... more   less 
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Also Known As:
Embassy Suites Chicago
Embassy Downtown Lakefront Suites
Chicago Embassy Suites

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