As a SPG Platinum member and frequent stayer at this W, I am generally accustomed to the excellent service which this hotel provides. This past Wednesday evening, however, Devin was the talk of our group for her excellent customer service. Looking for someone to help with something obviously unrelated to what Devin was doing, I asked her for assistance on the Acura experience. Multiple times she went over to the desk after taking down our information. Multiple times she shuttled back and forth working hard to provide us with an excellent client experience. Unsolicited comments amongst our group on her service led me to giving Devin a shout out on here. Thanks Devin ! And keep it up Starwood HR - hire more like Devin !
- Official Description (provided by the hotel):
- Welcome to that toddlin' town. Set in the middle of the famed Chicago Loop, W Chicago - City Center is close to the Willis Tower, the Chicago Art Institute, Millennium Park, and the theater district. ... more less
- Reservation Options:
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- Also Known As:
- w Chicago - City Hotel Chicago
- w Chicago City Center
- w Hotel Chicago
- w Hotels Chicago