We spent a week here, finding it a convenient location (access to buses and trains quite good), including walking distance to several restaurants and attractions, and an easy taxi ride to others we visited. The front desk staff invariably were courteous and accommodating, and a reliable source of recommendations for dining (including cards signed by the Concierge that were good for discounts and, in one case, two extra side dishes), using public transport, sightseeing, etc.
The room we had was nothing special, and the view of the Post Office not all that inspiring, although it was clean and well maintained, and included a fridge and a micro.
The housekeeping staff seemed unable to equate two people in a room for a week with the need for certain numbers of towels and washcloths, and never quite got around to providing more than one tea bag (but lots of coffee) each day. Nonetheless, these small inconveniences were quickly taken care of, and at one point the front desk cheerfully gave us a large bag absolutely crammed with coffee, tea bags, creamer, etc.
Good, but quite noisy restaurant and bar off the lobby, and there is an excellent members-only club room downstairs.
Check-in and out were quite efficient.