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“Did the job” 3 of 5 stars
Review of Club Quarters Chicago - Central Loop

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Club Quarters Chicago - Central Loop
3.5 of 5 Hotel   |   111 W Adams St, Chicago, IL 60603 (The Loop)   |  
Hotel amenities
Ranked #67 of 174 Hotels in Chicago
Halifax, Canada
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
“Did the job”
3 of 5 stars Reviewed yesterday NEW

We booked this hotel for 5 nights at a good price through my husband's employer. We had a larger suite with kitchenette. The room was fairly small although much roomier than the standard room. The room was decently clean although there was a kleenex under the bed which wasnt picked up and the remote died on us the first night but was fixed quickly. The kitchenette seemed well stocked although we didn't use it. It would be ideal to keep breakfast items or make a small lunch if you had to travel there for business. We had no issues with wifi and the staff seemed helpful and friendly. The one thing I did not like at all was that the door to the bathroom had a frosted glass panel. You could see all movement in the bathroom and that just grossed me out. It looked modern but was not practical.
The Elephant and Castle restaurant is attached and we ate (and drank) there several times.
The location was good for us...walkable to many tourist attractions and the L is close by.

  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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1,039 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
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Durham, North Carolina
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Cindy Hou represents the very first best guest service I've ever witnessed. My stay is 31 consecutive nights Nov to Dec 2014 so my experience is a longer sample than most and hence more credible. The second best I've seen are from Hilton in Richmond located next to Capital One headquarters, where an intern at the front desk helped me greatly. But back to Club Quarters Central Loop the very best hotel, there are a couple of very nice people. Cindy through her every action and communication on several occasions clearly puts the hotel guests' best interests in her mind. Cindy treats guests as a very considerate host welcoming her own family back home, and often go beyond and above her duty to assist customers to ensure their stay is quiet, comfortable, and carefree. The senior manager Ryan is nice to talk to. He very friendly serves the hotel guests just like his staff.

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel is centrally located in Chicago downtown. Union Station, Art Museum, Grant Park, Cultural Center are just a few minutes walk from the property. Tons of eating places all around the property. Shopping on Michigan Ave is just a few minutes away as well. The staff is very friendly, provides efficient service, clean rooms and makes travelers comfortable. Cindy Hou is an outstanding guest services manager.

  • Stayed September 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Clean rooms, good location, bar/restaurant right beside. Rooms can be small but all you really need. Bathroom was big enough. Friendly staff. Liked the water bottles stations in the hallway. Great for business trips.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billings, Montana
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Room needed updating. Paint was chipping and uneven. Furnishings looked worn. I enjoyed the restaurant. Service was great throughout the hotel. Location was convenient. Noise from the hallway came right into the room. I had to stuff a towel under the door. I would probably pick another hotel next time.

  • Stayed October 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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White Oak, Georgia
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I was joining my daughter for a few days who happen to be Chicago Thanksgiving day for business and I picked this hotel based on location- right in the loop. I was coming out state and didn't plan on driving around. The hotel was a couple of blocks from the train station, bus stop, a few minutes walk to Millennium park, Michigan Avenue and Willis tower. The front desk staff we're all friendly, always with a smile when we passed by. When I left a note for housekeeping to leave us extra towels, tea and creamers it was there when we got back. Room was pretty decent in size, it needs longer shower curtain in the bathroom- it was short, water splashes on the floor which tends to get slippery. It was a nice touch to have the cold filtered water stations on the hallway. If I'll be in area, I would stay here again.

  • Stayed November 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
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1 review
1 of 5 stars Reviewed 1 week ago

When I checked in my toilet bowl was absolutely disgusting. I rang reception and they sent a member of staff to clean. I was in disgust to witness he used the same brush to clean inside the toilet bowl AND the toilet seat... And then, the same cloth he used to wipe the toilet bowl was used for the toilet seat and the floor. I had to go to Walgreens down

  • Stayed December 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Quarters Chicago - Central Loop

Address: 111 W Adams St, Chicago, IL 60603
Location: United States > Illinois > Chicago > The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
#14 Best Value Hotel in Chicago
#61 Business Hotel in Chicago
#64 Romantic Hotel in Chicago
#71 Family Hotel in Chicago
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Club Quarters Chicago - Central Loop 3.5*
Number of rooms: 240
Official Description (provided by the hotel):
Private, full service hotel located in the center of the Central Loop Chicago’s downtown district near LaSalle, it is a convenient walk to the Symphony Center, the Art Institute, The Board of Trade, the Sears Tower and Grant Park. The hotel is minutes to fine dining, shopping and entertainment. Club Quarters is the best value hotel based on quality and the prime location.Club Quarters provide:• Safe, restricted entry• Instant registration and check out• Free high speed internet access throughout the hotel• Onsite restaurant • Multi-menu in room dining options (through onsite restaurant and many local restaurants)• Fridge and microwave available• Unlimited complimentary chilled purified bottled water• 7 meeting and event rooms available maximum reception style 200 people• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Corporate Apartments available• Value rates. ... more   less 
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Also Known As:
Club Quarters Chicago - Central Loop Hotel Chicago
Hotel Quarters Chicago Central Loop

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