We picked this hotel for its location. Reception staff was very friendly and helpful but going up to the room was met with yelling and screaming coming from the hallway. For a good 10 minutes another guest stood outside his room door pounding, and yelling to be let inside. Seeing that it was not about to let up I had to call down to the desk and have them address this.
The last morning as I was getting ready noticed a personal item was missing. The room was ransacked with no luck in finding the item. This item was seen the day before by both myself and my husband in the room. The manager was called and she told me they would reimburse for any damages. But after arriving home and getting all information to the hotel, they dragged their feet only to eventually tell me they held no responsibility.
- Official Description (provided by the hotel):
- Private, full service hotel located in the center of the Central Loop Chicago’s downtown district near LaSalle, it is a convenient walk to the Symphony Center, the Art Institute, The Board of Trade, the Sears Tower and Grant Park. The hotel is minutes to fine dining, shopping and entertainment. Club Quarters is the best value hotel based on quality and the prime location.Club Quarters provide:• Safe, restricted entry• Instant registration and check out• Free high speed internet access throughout the hotel• Onsite restaurant • Multi-menu in room dining options (through onsite restaurant and many local restaurants)• Fridge and microwave available• Unlimited complimentary chilled purified bottled water• 7 meeting and event rooms available maximum reception style 200 people• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Corporate Apartments available• Value rates. ... more less
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- Also Known As:
- Club Quarters Chicago - Central Loop Hotel Chicago
- Hotel Quarters Chicago Central Loop