Stayed at The Conrad Chicago with friends for 3 nights. Location is good only a couple of minutes from the nearest subway and a short walk to restaurants, bars and other attractions.
Hotel itself is a typical high end Hilton with grandeur. Rooms were spacious and well set out. Beds were not as big as expected though, definitely not standard doubles, a bit of a squeeze if sharing. Also no kettle in the room seemed strange considering there were dressing gowns, slippers and an iron. Air con was effective and quiet. Free wifi worked well, along with iPod dock and Bose sound system for the TV.
Staff were friendly, greeting guests as they passed through the hotel. Didn't use the bar or restaurant, nor the leisure facilities.
A couple of negatives, the wifi didn't work on our phones at first, reception couldn't help so they put us through to a support desk for which we had to pay for the phone call. Thought this was harsh as it was due to a facility of the hotel not working that we had to make the call. Also when checking out and asking to pay the bill in cash, was told it had been settled on the credit card I gave on check in. Was told this was only for incidentals so this shouldn't have happened without my authorisation.
However still recommended, especially if you can get a decent room rate.
- Official Description (provided by the hotel):
- Complimentary Internet access in guestrooms, complimentary remote WiFi printing, complimentary pillow selection from the Sleep Menu, complimentary "Conrad Concierge" App, complimentary daily coffee & tea service, Hilton HHonors points and more... The Conrad Chicago hotel is a perfect downtown Chicago destination to experience the Magnificent Mile,"One of the Great Avenues of the World." The downtown Chicago location of the hotel is the ideal destination for shopping excursions within walking distance to the Mag Mile. Shopping Mavens will enjoy perusing leisurely through closely located Michigan Avenue retailers like Nordstrom, American Girl Place, The Shops at North Bridge, Water Tower Place, 900 North Michigan Shops, the Apple Store and Niketown Chicago. Our downtown Chicago hotel is within walking distance of many Chicago attractions, including Lake Michigan, Millennium Park, Navy Pier and the Museum of Contemporary Art Chicago, is just minutes to the Loop - Chicago's historic business district, the Field Museum, Shedd Aquarium and Adler Planetarium. The contemporary residential style of the 312 guestrooms and suites combines a warm color palette with deep textured finishes and plush fabrics synonymous with Conrad Hotels & Resorts' signature decor. Each room features a custom-quilted headboard, pillow top mattress, bedding accents, ergonomic leather chair with ottoman, modern art, soft lighting, and spacious bathrooms with granite detailing. Additional amenities include 42-inch flat screen television, surround sound system, iPod alarm clock with docking/charging station and complimentary nightly turndown service upon request. Guests of the Conrad Chicago can enjoy a choice of modern accommodations, including Deluxe, Executive, Deluxe Suite,Executive Suite and Terrace Suite. All 100% smoke free. The Conrad Chicago is a pet-friendly hotel. The Conrad team welcomes you to visit the Conrad Chicago Hotel in downtown Chicago and experience tailored service for the modern discerning traveler. ... more less
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- Also Known As:
- Conrad Chicago Hotel Chicago
- Chicago Conrad