We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“lives up to the Conrad reputation” 5 of 5 stars
Review of Conrad Chicago

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Save
You added Conrad Chicago to your Saves list
Conrad Chicago
4.5 of 5 Hotel   |   521 North Rush Street, at Michigan Avenue, Chicago, IL 60611 (Near North Side)   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Save on Drinks & Dining
Ranked #18 of 174 Hotels in Chicago
Certificate of Excellence 2014
louis helios kos
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“lives up to the Conrad reputation”
5 of 5 stars Reviewed July 23, 2014

just finished route 66 and needed a bit of luxury and having stayed in the Conrad Dubai I wasn't disappointed, situated on the golden mile, don't forget to go down the side streets and behind the big malls to get a true taste of downtown Chicago,
we went out in the mornings' for breakfast always a good idea to get out.
rooms were spotless, well stocked and staff were great, Chris the concierge is a gift to any 5-7* hotel, do not lose him he was amazingly well informed, connected and nothing was too much trouble. definitely the hotel who doesn't say no.

Room Tip: use Chris the concierge he has his finger on the pulse.
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anneliese W, Reservations Manager at Conrad Chicago, responded to this review, July 29, 2014
Thank you so much for your recent review of the Conrad Chicago. We are glad to hear that you enjoyed your stay and that Chris was able to help you as well. Chris will be recognized for his superior service. We hope to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,422 reviews from our community

Traveler rating
    1,689
    555
    126
    39
    13
See reviews for
372
882
195
717
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (389)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York City, New York
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 23, 2014

I had an exceptional stay at the Conrad. I was there on business for 3 nights. It's not normal for someone to want to come home to a hotel, but I did. The room was spacious, clean, inviting and "home-y". I always got a great night's rest. The staff is exceptional, especially Jes at the front desk. Always willing to go the extra mile. The location is great. Within walking distance from a lot of restaurants, attractions and shopping! I absolutely will return to this hotel. Hopefully soon! Stay here!

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anneliese W, Reservations Manager at Conrad Chicago, responded to this review, July 29, 2014
Thank you for your recent review of the Conrad. We are so glad to hear that you enjoyed your stay. We will be sure to recognize Jes for her service as well. We hope to welcome you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nixa, Missouri
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 22, 2014

The location of this hotel can't be beat. It's near shopping and restaurants galore. The hotel room was immaculate. The bathrooms are huge, with a soaking tub and nice shower. There is a nice stereo system in the room. The hotel staff seemed slightly impersonal, but I have no real complaints because everything else about this hotel surpassed my expectations. The bed was by far the most comfortable one I have slept in. I would absolutely stay here again if I visit Chicago!

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anneliese W, Reservations Manager at Conrad Chicago, responded to this review, July 29, 2014
Thank you for your review of the Conrad Chicago. first and foremast I would like to apologize for the staff being impersonal during your stay. We take great pride in our service and it is unacceptable that it would not be top notch. I am so glad to hear that every other aspect of your stay was perfection. We hope to welcome you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Encinitas, California
Top Contributor
75 reviews 75 reviews
27 hotel reviews
Reviews in 42 cities Reviews in 42 cities
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed July 22, 2014

If you like having office workers peering into your room, then this is the hotel for you. While the rooms are well appointed they are not very large, however it is a good location in terms of being next to the mall.

If you ask for a room with a view (I'm in a deluxe King) apparently you need to upgrade to a suite.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anneliese W, Reservations Manager at Conrad Chicago, responded to this review, July 29, 2014
Thank you for your recent review of the Conrad Chicago. I apologize that you were not able to receive a room with a view for your stay. Our city view superior rooms are a step up from our Deluxe Kings as they are located on the other side of the building. We hope that you will give the Conrad another chance to wow you with our rooms and service. Have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed July 22, 2014

We live in the suburbs of Chicago and my husband had a conference here so I snuck a night out away from the kids to stay with him at this hotel.

If you can avoid, avoid the valet. It's expensive, like $65 expensive (maybe it's $60).

The rooms are big for a downtown hotel and the beds are very, very comfortable. I loved the very black-out-curtains.

I stayed at the James hotel on a separate occasion and was annoyed at the noise level there as it impacted my sleep. No problems here. I was very pleased with the quality of sleep.

Location- fantastic. you can't go wrong with staying here, whether business or pleasure as it is close to everything.

check-in was easy. nothing overly amazing but not disappointing either.

Nice lobby, great for gathering people and having drinks. it was lively on a thursday evening.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anneliese W, Reservations Manager at Conrad Chicago, responded to this review, July 29, 2014
Thank you so much for your recent review of the Conrad. I am happy to see that you enjoyed your stay along with the location and room amenities. I couldn't agree with you more about the beds as they are extremely comfortable. We hope to welcome you back again soon on your next night out!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 22, 2014

Stayed for a combination weekend vacation and midweek conference. This would be a 5 star rating except for elevator entrance to get to the lobby. Only 2 elevators and they are slow. It's not an efficient way to enter the hotel. The hotel was very nice. Good and clean rooms. The water pressure for the showers is like a power washer (a small but nice feature.) Great restaurants in the area. Skip the deep dish pizza places and go to Eataly. I will write a separate review about this place. I would definitely stay again.

Room Tip: Use the Concierge App - very helpful
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anneliese W, Reservations Manager at Conrad Chicago, responded to this review, July 29, 2014
Thank you for your recent review of the Conrad Chicago. I am glad to see that you were able to try out our Conrad Concierge application. I apologize that the elevators from our lower lobby were slow and we will make sure they are running quickly and efficiently. We hope to welcome you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

The hotel was very clean, comfortable and provided a great luxury experience. All staff members, that we encountered, were very accommodating. Hotel is very convenient to lots of place. I would stay again.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anneliese W, Reservations Manager at Conrad Chicago, responded to this review, July 29, 2014
Thank you for your recent response. We are glad to hear that you enjoyed your stay. We hope to welcome you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Conrad Chicago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Conrad Chicago

Address: 521 North Rush Street, at Michigan Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Business Hotel in Chicago
#14 Romantic Hotel in Chicago
#15 Luxury Hotel in Chicago
#16 Family Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Conrad Chicago 4.5*
Number of rooms: 312
Official Description (provided by the hotel):
Complimentary Internet access in guestrooms, complimentary remote WiFi printing, complimentary pillow selection from the Sleep Menu, complimentary "Conrad Concierge" App, complimentary daily coffee & tea service, Hilton HHonors points and more... The Conrad Chicago hotel is a perfect downtown Chicago destination to experience the Magnificent Mile,"One of the Great Avenues of the World." The downtown Chicago location of the hotel is the ideal destination for shopping excursions within walking distance to the Mag Mile. Shopping Mavens will enjoy perusing leisurely through closely located Michigan Avenue retailers like Nordstrom, American Girl Place, The Shops at North Bridge, Water Tower Place, 900 North Michigan Shops, the Apple Store and Niketown Chicago. Our downtown Chicago hotel is within walking distance of many Chicago attractions, including Lake Michigan, Millennium Park, Navy Pier and the Museum of Contemporary Art Chicago, is just minutes to the Loop - Chicago's historic business district, the Field Museum, Shedd Aquarium and Adler Planetarium. The contemporary residential style of the 312 guestrooms and suites combines a warm color palette with deep textured finishes and plush fabrics synonymous with Conrad Hotels & Resorts' signature decor. Each room features a custom-quilted headboard, pillow top mattress, bedding accents, ergonomic leather chair with ottoman, modern art, soft lighting, and spacious bathrooms with granite detailing. Additional amenities include 42-inch flat screen television, surround sound system, iPod alarm clock with docking/charging station and complimentary nightly turndown service upon request. Guests of the Conrad Chicago can enjoy a choice of modern accommodations, including Deluxe, Executive, Deluxe Suite,Executive Suite and Terrace Suite. All 100% smoke free. The Conrad Chicago is a pet-friendly hotel. The Conrad team welcomes you to visit the Conrad Chicago Hotel in downtown Chicago and experience tailored service for the modern discerning traveler. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hilton Hotels, Cheap Tickets, BookIt.com, getaroom.com, Hotwire, Hotels.com, Agoda, TripOnline SA, Odigeo, EasyToBook and Tingo so you can book your Conrad Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Conrad Chicago Hotel Chicago
Chicago Conrad

Owners: What's your side of the story?

If you own or manage Conrad Chicago, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.