A most comfortable hotel; clean, super beds and linens, and good shower pressure! You are also well supplied with aromatherapy products and free bottled water and wifi! If you are a Hilton Honors Member, you also have an awesome breakfast in their restaurant that includes fresh squeezed juice and better grade meat products. They also provide free, 3 daily newspapers. Truly, everything that would make a stay relaxing is provided. In the morning on the 5th floor level (in front of the elevator), tea, coffee, and fruit are provided; as well as, iced, fruit garnished, water during the day.
The Conrad Hotel is conveniently located to the "The Mag Mile". From their 5th floor elevator, you walk directly into the adjacent Mall that opens onto "The Mag Mile". There is really no need to rent a car in this city as there is plenty of public transportation or within walking distance of this hotel.
The concierge and valet service are very friendly and helpful. The front desk staff are not quite as cordial. If I had to find any fault with this hotel, it would be with the main entrance. It is very cramped and not at all inviting, unlike the rooms and the rest of the hotel. Nevertheless, I would definitely recommend this hotel and would stay there again on my return to Chicago!