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“Good, solid Chicago hotel” 4 of 5 stars
Review of Conrad Chicago

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Conrad Chicago
4.5 of 5 Hotel   |   521 North Rush Street, at Michigan Avenue, Chicago, IL 60611 (Near North Side)   |  
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Sunday Special from $129
Ranked #14 of 168 hotels in Chicago
Bath, United Kingdom
Top Contributor
346 reviews 346 reviews
84 hotel reviews
Reviews in 82 cities Reviews in 82 cities
101 helpful votes 101 helpful votes
“Good, solid Chicago hotel”
4 of 5 stars Reviewed May 20, 2013

We stayed here in May and were disappointed we had not been warned about the renovation works or seen an allowance made for this on the room rates. That said, we have to commend the hotel and contractors for an excellent job ensuring the works were as unobtrusive as possible but it did mean that the bar and restaurant at night were terrible places to be and we enjoyed the Marriott bar next door most nights. Breakfast is served at the table which was nice for a change but the service meant it was more breakslow than breakfast which was very annoying. Our room was a lovely corner suite and was excellent and when we had an illness the staff at the hotel were helpful and supportive and the concierge was great whenever we needed a tip. Also the hotel is in a great location.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Vantaa, Finland
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 20, 2013

Centrally located, almost all places of interest within walking distance. Also Chicago was a positive surprise - clean and safe city, friendly folks. Conrad's staff very friendly and helpful, rooms super tidy and comfortable.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Amelia Island, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 20, 2013

With two children in Chicago, we have tried many hotels but this will be our favorite from now on. Location is excellent for access to restaurants, shopping, sightseeing, and CTA but is still amazingly quiet. Service is impeccable from reservation to checkout. Concierge very competent and helpful. Beds are heavenly with rooms good sized even at standard rate. We did not try the restaurants but enjoyed coffee in the mornings in a comfortable seating area. There is a connection to the mall next door with elevator so that you can access the Nordstrom's and many stores as well as Michigan Avenue without having to venture outside. Conrad is part of he Hilton chain so we received Hhonors points as well. We highly recommend this hotel!

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 19, 2013

My husband and I have stayed at the Conrad multiple times in the last 4 years....pretty much our exclusive hotel in Chicago. The rooms are very nice...the upgraded rooms are especially impressive. Much more so than other "upgraded" rooms we have stayed at in other hotels. Another great feature is that the hotel is connected to a Nordstrom and a small mall which is great for if you forget something or just want to get some shopping done. There is also an extensive food court in this mall that is great for a quick bite. Only reason I didn't give it a 5 is b/c not every room has a coffee maker. You can call down to the front desk and if they have a Keurig machine available they will send one up but I really think that should be a standard feature in EVERY room.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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montreal, Canada
1 review
5 of 5 stars Reviewed May 18, 2013

Excellent value for money, well located near the Magnificent Mile. Within walking distance to most of the sites and shops. Or you can use the hop on hop off bus or boat rides. Loads of good restaurants around the hotel. Our room was spacious, clean with a view of the Magnificent Mile and the lake. Excellent staff service

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Conrad

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Top Contributor
52 reviews 52 reviews
34 hotel reviews
Reviews in 26 cities Reviews in 26 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed May 17, 2013 via mobile

This hotel remains one of my favorites anywhere. The service is nearly always exquisite and the staff is unfailingly polite and accommodating. The location is quiet, yet convenient to The Mag Mile, and makes it easy walking to virtually any downtown location. The rooms and suites are spacious, and well appointed. I've been critical recently of a number of Hilton properties, however the Conrad Hotels in Chicago and New York are real gems and I recommend them very highly.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Sweden
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 17, 2013

Conrad in Chicago is conveniently located. It's close and sightseeing and to explore the city, using the hotel as basecamp is easy.. I was 'unfortunately' in Chicago for business so I didn't have time for that this time. But I would use most probably also if I would go privately.

At the moment (May 2013) there's some renovation going on in the lobby area at 5th floor. Nothing that really disturb you but to ensure that you won't be disturbed - ask for a floor at a higher level.

Room Tip: I had one of the "PURE" rooms and it seems that they are located at 17th floor which is th...
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Conrad Chicago

Address: 521 North Rush Street, at Michigan Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Business Hotel in Chicago
#11 Romantic Hotel in Chicago
#12 Family Hotel in Chicago
#13 Luxury Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Conrad Chicago 4.5*
Official Description (provided by the hotel):
Complimentary Internet access in guestrooms, complimentary remote WiFi printing, complimentary pillow selection from the Sleep Menu, complimentary "Conrad Concierge" App, complimentary daily coffee & tea service, Hilton HHonors points and more... The Conrad Chicago hotel is a perfect downtown Chicago destination to experience the Magnificent Mile,"One of the Great Avenues of the World." The downtown Chicago location of the hotel is the ideal destination for shopping excursions within walking distance to the Mag Mile. Shopping Mavens will enjoy perusing leisurely through closely located Michigan Avenue retailers like Nordstrom, American Girl Place, The Shops at North Bridge, Water Tower Place, 900 North Michigan Shops, the Apple Store and Niketown Chicago. Our downtown Chicago hotel is within walking distance of many Chicago attractions, including Lake Michigan, Millennium Park, Navy Pier and the Museum of Contemporary Art Chicago, is just minutes to the Loop - Chicago's historic business district, the Field Museum, Shedd Aquarium and Adler Planetarium. The contemporary residential style of the 312 guestrooms and suites combines a warm color palette with deep textured finishes and plush fabrics synonymous with Conrad Hotels & Resorts' signature decor. Each room features a custom-quilted headboard, pillow top mattress, bedding accents, ergonomic leather chair with ottoman, modern art, soft lighting, and spacious bathrooms with granite detailing. Additional amenities include 42-inch flat screen television, surround sound system, iPod alarm clock with docking/charging station and complimentary nightly turndown service upon request. Guests of the Conrad Chicago can enjoy a choice of modern accommodations, including Deluxe, Executive, Deluxe Suite,Executive Suite and Terrace Suite. All 100% smoke free. The Conrad Chicago is a pet-friendly hotel. The Conrad team welcomes you to visit the Conrad Chicago Hotel in downtown Chicago and experience tailored service for the modern discerning traveler. ... more   less 
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Also Known As:
Conrad Chicago Hotel Chicago
Chicago Conrad

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