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“best hotel for shopping” 5 of 5 stars
Review of Conrad Chicago

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Conrad Chicago
4.5 of 5 Hotel   |   521 North Rush Street, at Michigan Avenue, Chicago, IL 60611 (Magnificent Mile)   |  
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Ranked #19 of 178 Hotels in Chicago
Certificate of Excellence
Chicago, Illinois
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“best hotel for shopping”
5 of 5 stars Reviewed May 8, 2013

The location of the hotel is the best for any thing you want to experience in Chicago especially aroung the Magnificent mile areas. We love taking a cab to the Shaws restaurant and seeing a show. The rooms are comfortable, I liked the conrad better than the Aqua Radison.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,624 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (421)
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Springfield, Illinois
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 7, 2013

I stay in Hilton group properties across the country. This one is absolutely wonderful! It is being remodeled, but we hardly knew it. The rooms are stunning, it is in the heart of the city, attached to excellent shopping, and within walking distance of great food and drinks. The staff was very friendly. Probably the only "bad" thing that we experienced was that it was a beautiful weekend day and the outdoor patio was not yet open. It looked like a lovely place to hang out. We would absolutely stay there again, and look forward to seeing how it can be improved upon (can't imagine!) once the renovation is complete!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 7, 2013

When you're booking a room at a Conrad, you expect more than your average hotel. And while the Conrad in Chicago was perfectly fine, it had nothing remarkable about it. The rooms were nice and nicely appointed, but the hotel as a whole lacks character and charm. The fact that you have to take two elevators to get to your room is a big nuisance. The restaurant feels like it could be anywhere, with no personality or, for that matter, windows. Making matters worse, what I assume is the main lobby on the 5th floor was under construction the whole time we were there. Don't get me wrong; it's a perfectly "fine" hotel, but certainly nothing special and not what I would expect from the Conrad brand.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Level Contributor
286 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed May 6, 2013

The staff at Conrad Chicago were warm and friendly from the doorman, reception, housekeeping, the waitress and even the other service staff working in the Hotel. Have always stayed at Conrad hotels around the world but first time staying in one in the US. Well done Conrad Chicago!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Green Bay, Wisconsin
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 6, 2013

This hotel is very nice. The location is great, there are so many things to do within short walking distance. The check in process was very fast and the staff was very attentive. Our room was a Deluxe King room. It was a nice size and the bathroom was very nice. Everything was spotless. The bed was very comfortable and the Bose sound system was a nice touch. There were only a few negatives about this hotel. One huge one is they have cooling units instead of a minifridge. We were told if you put something cold in the unit it would keep it at that temp. Well that didn't happen everything we put in there was warm. To me at a hotel like this you should have a minifridge in the room. Also the water temp does change alot, this wasn't a huge deal to us though. All in all we enjoyed our stay.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buntingford
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 6, 2013

Went on business at the end of April. Great toiletries and very comfortable room. Good central location opposite Nordstroms. Currently undertaking refurbishments in bar and reception area which meant there wasn't access to the Terrace Bar - expected to complete in July 2013.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 6, 2013

Stayed for 3 nights last weekend. Standard rooms very comfortable - large bathrooms, free wifi and quiet (ask for a high floor away from elevator) + free water in rooms and tea/coffee by lifts on 5th floor. Downside was that they are still 're-modelling' most of the 5th floor areas and as a result, lobby is squeezed onto ground floor and bar/restaurant combined in a pretty uninspiring space and run by a bartender who had 'attitude'. At present, if all you need is a high quality room then this hotel is great, but if you are looking for ull service amenities, then might be best to look elsewhere until works completed.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradChicago, General Manager at Conrad Chicago, responded to this review, May 7, 2013
Thank you for taking the time to share your experience at the Conrad Chicago on TripAdvisor. We are also looking forward to the completion of our lobby and bar refresh, which is scheduled to be done by mid-June. We are confident that you will be wowed by the new look and hope that you will return to experience it. In the meantime, our outdoor Terrace season will kick-off (Chicago weather permitting) on May 15th. Again, thank you for sharing your thoughts. We look forward to welcoming you back.

Christian Hansen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conrad Chicago

Address: 521 North Rush Street, at Michigan Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Romantic Hotel in Chicago
#13 Business Hotel in Chicago
#16 Luxury Hotel in Chicago
#20 Family Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Conrad Chicago 4.5*
Number of rooms: 312
Official Description (provided by the hotel):
Complimentary Internet access in guestrooms, complimentary remote WiFi printing, complimentary pillow selection from the Sleep Menu, complimentary "Conrad Concierge" App, complimentary daily coffee & tea service, Hilton HHonors points and more... The Conrad Chicago hotel is a perfect downtown Chicago destination to experience the Magnificent Mile,"One of the Great Avenues of the World." The downtown Chicago location of the hotel is the ideal destination for shopping excursions within walking distance to the Mag Mile. Shopping Mavens will enjoy perusing leisurely through closely located Michigan Avenue retailers like Nordstrom, American Girl Place, The Shops at North Bridge, Water Tower Place, 900 North Michigan Shops, the Apple Store and Niketown Chicago. Our downtown Chicago hotel is within walking distance of many Chicago attractions, including Lake Michigan, Millennium Park, Navy Pier and the Museum of Contemporary Art Chicago, is just minutes to the Loop - Chicago's historic business district, the Field Museum, Shedd Aquarium and Adler Planetarium. The contemporary residential style of the 312 guestrooms and suites combines a warm color palette with deep textured finishes and plush fabrics synonymous with Conrad Hotels & Resorts' signature decor. Each room features a custom-quilted headboard, pillow top mattress, bedding accents, ergonomic leather chair with ottoman, modern art, soft lighting, and spacious bathrooms with granite detailing. Additional amenities include 42-inch flat screen television, surround sound system, iPod alarm clock with docking/charging station and complimentary nightly turndown service upon request. Guests of the Conrad Chicago can enjoy a choice of modern accommodations, including Deluxe, Executive, Deluxe Suite,Executive Suite and Terrace Suite. All 100% smoke free. The Conrad Chicago is a pet-friendly hotel. The Conrad team welcomes you to visit the Conrad Chicago Hotel in downtown Chicago and experience tailored service for the modern discerning traveler. ... more   less 
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Also Known As:
Conrad Chicago Hotel Chicago
Chicago Conrad

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