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“Great Service” 5 of 5 stars
Review of Conrad Chicago

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Conrad Chicago
4.5 of 5 Hotel   |   521 North Rush Street, at Michigan Avenue, Chicago, IL 60611 (Near North Side)   |  
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Ranked #15 of 169 Hotels in Chicago
Hunstville
Top Contributor
62 reviews 62 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
“Great Service”
5 of 5 stars Reviewed April 24, 2013

The Conrad had exceptionally clean and comfortable rooms with plush robes. The hotel is in a prime location. The staff is very friendly (so unlike Chicago) and helpful. The front lobby was under construction, but that did not interfere with my stay at all.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,237 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Granger
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 24, 2013

Not the first time that I have stayed at this hotel. This hotel is a prime location...within walking distance of so many attractions. Was celebrating a special occasion in which the management recognized and treated us well from check-in to check-out. Highly recommend!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Milwaukee, WI
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 24, 2013

I've stayed at the Conrad several times during visits to Chicago and have never been disappointed. It's in a great location on North Michigan Ave... the Magnifient Mile. Within walking distance to most every attraction in the downtown area. The service through-out is superb... friendly and helpful. The rooms are comfortable with great amenities, and the gym is excellent. The hotel has a great outdoor patio for drinks in warmer weather. Lots of good restaurants in the area.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murfreesboro, TN
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 24, 2013

We were there for a wedding. Staff was great, from the front desk staff to the wait staff everyone was friendly and helpful. Hotel was beautiful and clean. I was not feeling well and checking their shop for medicine. The shop clerk made sure I knew the hours and pointed out that if I needed something after hours the front desk could take care of it for me.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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South Bend, United States
1 review
5 of 5 stars Reviewed April 24, 2013

After Burying my Dear Mother 3 days prior to my stay at the Chicago Conrad, I couldn't have dreamed of a better place to be except for her arms. The warmeth, kindness, courtesy, professionalism of everyone I encountered was superb as well as the comfort of the beautiful rooms. It is well worth the cost; I will definatley stay again. Thank you.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed April 22, 2013

Staff was exceptional. Very professional and welcoming. Lobby is currently under construction but it was not inconvenient. Great location for theater, shopping and dining. Uber comfortable beds and linen! We'll be back~

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
1 review
5 of 5 stars Reviewed April 22, 2013

Convenient, close to everything, hotel is very unique, and the staff is absolutely amazing. Would stay there again in a heartbeat. Even with some remodeling, it never interrupted the flow of what we were doing. The bed was amazing, and soft & comfy, completely relaxed when I awoke in the morning.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Conrad Chicago

Address: 521 North Rush Street, at Michigan Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Romantic Hotel in Chicago
#9 Business Hotel in Chicago
#13 Luxury Hotel in Chicago
#16 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Conrad Chicago 4.5*
Official Description (provided by the hotel):
Complimentary Internet access in guestrooms, complimentary remote WiFi printing, complimentary pillow selection from the Sleep Menu, complimentary "Conrad Concierge" App, complimentary daily coffee & tea service, Hilton HHonors points and more... The Conrad Chicago hotel is a perfect downtown Chicago destination to experience the Magnificent Mile,"One of the Great Avenues of the World." The downtown Chicago location of the hotel is the ideal destination for shopping excursions within walking distance to the Mag Mile. Shopping Mavens will enjoy perusing leisurely through closely located Michigan Avenue retailers like Nordstrom, American Girl Place, The Shops at North Bridge, Water Tower Place, 900 North Michigan Shops, the Apple Store and Niketown Chicago. Our downtown Chicago hotel is within walking distance of many Chicago attractions, including Lake Michigan, Millennium Park, Navy Pier and the Museum of Contemporary Art Chicago, is just minutes to the Loop - Chicago's historic business district, the Field Museum, Shedd Aquarium and Adler Planetarium. The contemporary residential style of the 312 guestrooms and suites combines a warm color palette with deep textured finishes and plush fabrics synonymous with Conrad Hotels & Resorts' signature decor. Each room features a custom-quilted headboard, pillow top mattress, bedding accents, ergonomic leather chair with ottoman, modern art, soft lighting, and spacious bathrooms with granite detailing. Additional amenities include 42-inch flat screen television, surround sound system, iPod alarm clock with docking/charging station and complimentary nightly turndown service upon request. Guests of the Conrad Chicago can enjoy a choice of modern accommodations, including Deluxe, Executive, Deluxe Suite,Executive Suite and Terrace Suite. All 100% smoke free. The Conrad Chicago is a pet-friendly hotel. The Conrad team welcomes you to visit the Conrad Chicago Hotel in downtown Chicago and experience tailored service for the modern discerning traveler. ... more   less 
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Also Known As:
Conrad Chicago Hotel Chicago
Chicago Conrad

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