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Conrad Chicago: Traveler Reviews

4.5 of 5
521 North Rush Street, at Michigan Avenue, Chicago, IL 60611
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Conrad Chicago
Ranked #7 of 164 hotels in Chicago
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1,618 reviews from our community

Traveler rating
    1,173
    350
    65
    21
    9
See reviews for
Families
234
 
Couples
630
 
Solo
153
 
Business
461
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Loveland, Ohio
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“Great location and Friendly staff”
5 of 5 stars Reviewed January 20, 2013

My daughter and I loved this location. We walked to everything. Her favorite store was right next door. Very short walk to Navy Pier and the "cloud". The staff always greeted us with a welcome smile. Room was clean and we loved the apple connection on the TV, we were able to hook up our Netflix and watch what we wanted at night after a long day of sight seeing. A tad noisy on the weekend but that was rude guests not the Hotels fault. Bed could have been a bit softer. Overall we will stay again!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allentown, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“Thoughtful and caring staff”
5 of 5 stars Reviewed January 19, 2013

During my recent stay I was upset I lost my diamond necklace. I called housekeeping and the staff was so helpful and caring. They search through the room after I had checked out. They followed up with me to see if it was still missing, and searched again. I was pleasently supprised when my phone rang again to say they had fount it. I was still in town and able to pick it up before headding to the airport.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
Reviews in 22 cities Reviews in 22 cities
45 helpful votes 45 helpful votes
“Conrad Hotel Chicago”
5 of 5 stars Reviewed January 19, 2013 via mobile

An excellent experience all around. The hotel is small enough to feel like service is a big focus and big enough to provide plenty of services. This is my best Hilton-related experience in Chicago. The Conrad has a fine customer service culture and their facilities are well kept, modern, and fresh. I would recommend this hotel to anyone! I'll certainly be back.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Superlative service and stay!”
5 of 5 stars Reviewed January 18, 2013

It was wonderful to be greeted so warmly and with a cheery smile when we arrived at the hotel from the doorman, concierge to the reception desk. The staff were engaging and we were soon ensconced in our fabulous room on the 17th floor overlooking Michigan Ave (we paid extra to upgrade to junior suite - well worth it!). The room was superb, with lovely furnishings, a lovely spacious bathroom and a very comfortable bed with wonderful feather pillows - which made for a delightful night's sleep. The location was also phenomenal with easy access to the red line and a brief stroll from Michigan Ave. While the bar and restaurant are somewhat underwhelming, you cannot fault the service - it was excellent!

Room Tip: Pay the difference to upgrade to a junior suite if staying two or more nights and ask for a higher f...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wilton, Connecticut
Top Contributor
61 reviews 61 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
“great birthday”
5 of 5 stars Reviewed January 17, 2013

We spent the evening on the 17th floor.....chocolates and a birthday greeting awaited me......checked in late and the front desk sent me up a tea tray and it was perfect.....room spotless ....staff very professional.....birthday breakfast was perfect...... the grandchildren met us for breakfast and my 21/2 year old grandson Will agreed the best blueberry pancakes and turkey sausage...ever..off to the museum of science for a wonderful day.....thank you for the amenities and care

Room Tip: 1719 great view of the city! very quiet
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Conrad Chicago

Also Known As:
Conrad Chicago Hotel
Conrad Chicago Hotel Chicago
Chicago Conrad
Address: 521 North Rush Street, at Michigan Avenue, Chicago, IL 60611
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotels in Chicago
#7 Luxury Hotels in Chicago
#7 Family Hotels in Chicago
#19 Romantic Hotels in Chicago
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Complimentary Internet access in guest room, Complimentary remote WiFi printing, complimentary pillow selection from the Sleep Menu, Complimentary 'Conrad Chicago' App through iTunes, Complimentary daily coffee & tea service, Hilton Honors points and more... The Conrad Chicago hotel is a perfect downtown Chicago destination to experience the Magnificent Mile, ‘One of the Great Avenues of the World.’ The downtown Chicago location of the hotel is the ideal destination for shopping excursions within walking distance to the Mag Mile. Shopping Mavens will enjoy perusing leisurely through closely located Michigan Avenue retailers like Nordstrom, American Girl Place, The Shops at North Bridge, Water Tower Place, 900 North Michigan Shops, the Apple Store and Niketown Chicago. Our downtown Chicago hotel is within walking distance of many Chicago attractions, including Lake Michigan, Millennium Park, Navy Pier and the Museum of Contemporary Art Chicago, just minutes to the Loop-Chicago's historic business district, the Field Museum, Shedd Aquarium and Adler Planetarium. The contemporary residential style of the 311 guestrooms and suites combines a warm color palette with deep texture finishes and plush fabrics synonymous with Conrad Hotels & Resorts' signature décor. Each room features a custom-quilted headboard, pillow top mattress, bedding accents, ergonomic leather chair with ottoman, modern art, soft lighting, and spacious bathrooms with granite detailing. Additional amenities include 42-inch flat screen television, Surround Sound system, iPod alarm clock with docking/charging station,and complimentary nightly turndown service upon request.Guests of the Conrad Chicago can enjoy a choice of modern accommodations, including Deluxe, Executive, Deluxe Suite,Executive Suite and Terrace Suite. All 100% smoke free. The Conrad Chicago is a pet-friendly hotel. The Conrad team welcomes you to visit the Conrad Chicago Hotel in downtown Chicago and experience tailored service for the modern discerning traveler. ... more   less 
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Conrad Chicago
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