My husband and I go to Chicago a lot for business meetings. This hotel is located about in the middle of the Magnificent Mile. Sometimes we stay near one end or the other but I like staying here the best. You can walk to the Art Institute of Chicago and the Theater area one way and to the Water Tower shops and the Wharf the other way. The hotel is on the "modern" side. The lobby area is rather small but it does connect you directly to a shopping mall. The rooms were nice, clean, comfortable with all the usual amenities. The bed had 4 large pillows. They were too hard and long for me. I asked the next day for 2 small ones and the housekeeper left them in our room. There is a small fridge in room (no mini bar). We had a drink in the bar area, which was nice but small (the room, not the drink!) We also ate breakfast one morning in their restaurant and the service, food, and atmosphere were all great. They set up a coffee bar every morning near the lobby elevators where you can get free coffee and tea. The hotel is one block from Joe's Steak and Seafood and we had a superb dinner there. We will stay here again.