What a delightful hotel. The staff were so gracious and welcoming and the rooms were very well appointed with lots of amenities you don't find in a hotel room any more. Great location walking distance to great shopping (Nordstrom) and many good restaurants. A bit of a hike from the train from O'Hare. Probably best to train and then cab unless your luggage is really light and you can stand a decent walk with it (15- 20 minutes). Coffee service in the lobby at 5:30 AM was a great thing before an early flight home. And a nice fitness center as well. I am staying here again ASAP!