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“Convenient location and generous size bathroom” 4 of 5 stars
Review of Conrad Chicago

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Conrad Chicago
4.5 of 5 Hotel   |   521 North Rush Street, at Michigan Avenue, Chicago, IL 60611 (Near North Side)   |  
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Ranked #14 of 168 hotels in Chicago
Windsor, Canada
Top Contributor
82 reviews 82 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
“Convenient location and generous size bathroom”
4 of 5 stars Reviewed June 15, 2012

First weekend in Chicago and was looking for a convenient location close to downtown and CTA. The Conrad is in an ideal locations. Right in the center of some of chicago's tourist attraction. Both entrance through the mall or off rush streets are very convenient. The staff at the Patel was very courteous and was more than happy to help.
The good, breakfast is totally first class. Plenty of menu options to meet everyone needs. We had a room facing Michigan avenue. I do wish we would have been upgraded to a suite or terrace room with my diamond status. But our room had more than sufficient space. The bathroom was just as large as the room with a soaking tub and shower. The in room Bose sound system was a big improvement to the tv speaker. I sure wish the Bose unit had a sleep button.

What I wished the Conrad had was an executive lounge, but with only 400+ rooms, it might not justify for it. An afternoon swim after touring the local museum would have been a great way to relax, but didn't feel like walking over to the home wood suite. The room had a cooler that used to be a minibar. But wish they had a fridge. There is no in room coffee maker, but at request, they will bring up a kureig brewer with caraiou coffee. I wish we knew they have a kureig, would have brought along some of my favorite coffee, but there is a Starbucks around every cirner near by. I guess the only problem I found with the hotel was that there was no real quiet place to sit in the morning to enjoy the complementary morning coffee. The outdoor terrace was close nd was not going to be open up for lunch till 11am. What a nice space, would of love to sit outside just to do some morning reading while the spouse is still in bed. During the day, there is a concierge off riush street to help you with your questions. But if your looking for info at night, you might want to try the Internet.

I would probably stay at the Conrad again, but would live to try a some of the other hotel in the area. Maybe I wil go look for one with a pool or whirlpoool.

Room Tip: Picke a room off of Michigan avenue.
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Berlin, Deutschland
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 14, 2012

I was only here for one night, but I think this must have been the most comfortable bed in the world, including the best pillows. The free breakfast for HHonors Gold/Diamond members was also more than amazing. I could choose à la carte and it was absolutely delicious.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 13, 2012

I've been a regular at the Conrad now for about two years. I stay here 3-6 nights every month. The reason I come back is that the Conrad is, quite simply, the finest hotel in the best location in its price category.

Service
I cannot say enough about the service here. All of the staff, from doormen, to front desk to housekeeping are responsive and helpful. When making a request for anything from room details to restaurant reservations, I've never once been told "that's not my job" or "please see the concierge". The staff here all make an effort to get to know their customers, even remembering names. The more you stay here, the more they get to really know you and the more personal the service.

Rooms
I've stayed in just all all categories of rooms. The basic rooms are all well appointed, clean and quite large. I would describe the accommodations as being in the "International Business Class" category. The interior facing rooms can be a little dark, so it might be worth the upgrade for a street facing room if that's important to you. The other upgrade, to a suite, provides a generous amount of space. I've even stayed in a terrace suite which, unbelievably has a private terrace facing Michigan Avenue. You could hang out and have mojitos on your own private terrace. An amazing option, if you're so inclined.

Restaurants
The Terrace bar at the Conrad is a major outdoor hotspot on warm nights. In fact, get there early or get your name on the list since the wait on a weekend night for a table outside can be lengthy. This is one of my favorite roof-top bars, period. It's low-key, which makes it really desirable. The food at the hotel is also terrific. I strongly recommend the breakfast quesadilla.

Health Club
This is important to me since I travel a lot. The Conrad is currently renovating the gym and it is time for an upgrade. I hope to offer up a review of that in the near future. I don't think there's a pool. While there is no spa, the Nordstrom Spa is one elevator ride away.

Location
The hotel connects directly to the Nordstrom shopping mall and on to Michigan Avenue. It's dangerously convenient. On the other hand, if you forget a belt, shoes or something else, having Nordstrom right there is hard to beat.

Here's a tip: the best shoe-shine in Chicago is inside Nordstrom near the Men's shoe department. Tip generously - they only charge about $3.

Room Tip: Rooms on the Michigan Avenue side have the most afternoon sun
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  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 13, 2012

Recently stayed here and had a great experience and will definitely come back in the future. Hotel was very clean and updated. Staff was exceptionally friendly and helpful. Location was prime adjacent to Nordstrom on Grand and Michigan Ave. Probably the biggest plus was the rooms were very large and comfortable. I've stayed in numerous downtown Chicago hotels and usually they are smallish given the prime real estate location, not the case at Hotel Conrad.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new orleans
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 13, 2012

This property is typical of the Conrad segment of the Hilton chain. The staff are warmly efficient. The rooms are well appointed and maintained. The location is ideal for business or pleasure. I have stayed here numerous times and my experiences are consistently excellent.

Room Tip: Although all rooms are good, upgrading from a standard double/king to an executive room is worthwhil...
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  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saugatuck, Michigan
Top Contributor
86 reviews 86 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed June 11, 2012

Very nice hotel and good rates for an hotel on Michigan Ave. Please note, the rooms overlooking Michigan Ave are smaller then the rooms overlooking the side streets.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rahway, NJ
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
Reviews in 32 cities Reviews in 32 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed June 11, 2012

Spent 2 nights on business. Room was very nice and meals provided by hotel for conference were good.

Front desk staff are attitude-free and very welcoming.

Location is excellent and there's an attached mall with an upscale food court.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Additional Information about Conrad Chicago

Address: 521 North Rush Street, at Michigan Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Business Hotel in Chicago
#11 Romantic Hotel in Chicago
#12 Family Hotel in Chicago
#13 Luxury Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Conrad Chicago 4.5*
Official Description (provided by the hotel):
Complimentary Internet access in guestrooms, complimentary remote WiFi printing, complimentary pillow selection from the Sleep Menu, complimentary "Conrad Concierge" App, complimentary daily coffee & tea service, Hilton HHonors points and more... The Conrad Chicago hotel is a perfect downtown Chicago destination to experience the Magnificent Mile,"One of the Great Avenues of the World." The downtown Chicago location of the hotel is the ideal destination for shopping excursions within walking distance to the Mag Mile. Shopping Mavens will enjoy perusing leisurely through closely located Michigan Avenue retailers like Nordstrom, American Girl Place, The Shops at North Bridge, Water Tower Place, 900 North Michigan Shops, the Apple Store and Niketown Chicago. Our downtown Chicago hotel is within walking distance of many Chicago attractions, including Lake Michigan, Millennium Park, Navy Pier and the Museum of Contemporary Art Chicago, is just minutes to the Loop - Chicago's historic business district, the Field Museum, Shedd Aquarium and Adler Planetarium. The contemporary residential style of the 312 guestrooms and suites combines a warm color palette with deep textured finishes and plush fabrics synonymous with Conrad Hotels & Resorts' signature decor. Each room features a custom-quilted headboard, pillow top mattress, bedding accents, ergonomic leather chair with ottoman, modern art, soft lighting, and spacious bathrooms with granite detailing. Additional amenities include 42-inch flat screen television, surround sound system, iPod alarm clock with docking/charging station and complimentary nightly turndown service upon request. Guests of the Conrad Chicago can enjoy a choice of modern accommodations, including Deluxe, Executive, Deluxe Suite,Executive Suite and Terrace Suite. All 100% smoke free. The Conrad Chicago is a pet-friendly hotel. The Conrad team welcomes you to visit the Conrad Chicago Hotel in downtown Chicago and experience tailored service for the modern discerning traveler. ... more   less 
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Also Known As:
Conrad Chicago Hotel Chicago
Chicago Conrad

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