The restaurant doesn't look like much from the outside, but step inside the doors and you are welcomed into an energetic, warm, inviting space. The ambiance is fantastic for groups of friends or a date. The food is served "family style", great for sharing as it arrives as it's ready-not necessarily at the same time. If you want delicious, flavorful Italian food, this is a great choice.
We went on a Wednesday night and the place was packed. Highly recommend reservations so you don't have to wait (not much room to sit and wait).
Some negatives: There aren't many cabs around this area (at least on a Wednesday), which wasn't ideal for two people who live in downtown Chicago without a car. Also, it was noisy.
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