We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Polite Staff” 5 of 5 stars
Review of American Girl Place

American Girl Place
835 North Michigan Avenue, Water Tower Place, Chicago, IL 60611
Improve this listing
Ranked #2 of 145 Shopping in Chicago
Type: Specialty Shops, Shopping
Activities: Dining, Shopping
More attraction details
Attraction details
Fee: No
Recommended length of visit: <1 hour
Owner description: Discover why American Girl Place® Chicago is more than just a store—it’s a place for her imagination to soar! She’ll love exploring the worlds of her favorite characters filled with doll collections, books, outfits and more. From inspiring historical characters to the contemporary Girl of the Year® dolls, she's sure to find a character she loves. Plus, My American Girl® dolls let your girl create the doll just right for her—and bring her to life at Innerstar University. But that’s not all we have in store! Enjoy fun and fancy dining at the Cafe, where even her doll gets to dine. Be sure to check out the Doll Hair Salon where girls can watch as our stylists create a fresh look for their dolls! Then, commemorate the special day with a visit to the Photo Studio. And when it's time for a special occasion, American Girl is the perfect place to celebrate. From in-store events, and all-inclusive birthday party packages, your girl will always remember her special day. Start planning your visit with the help of our complimentary personal shoppers—they’ll tailor the day to you and your girl!
Indianapolis, Indiana, United States
Senior Contributor
24 reviews 24 reviews
8 attraction reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Polite Staff”
5 of 5 stars Reviewed February 8, 2013

I have visited this store on numerous occasions and have always found helpful polite staff willing to assist with any questions about where to find an item in the store or questions about individual dolls. I truly appreciate the kind staff I have encountered on numerous visits!

Visited January 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

246 reviews from our community

Visitor rating
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Senior Contributor
35 reviews 35 reviews
15 attraction reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“American Girl was Amazing”
5 of 5 stars Reviewed February 7, 2013 via mobile

Everything your little girl can imagine for her American Girl Doll. Be prepared to spend quite a bit of time in here. This store is huge and laid out so well. It really is such a pretty store too. Had no idea a doll could have so much stuff. The little girl will have a lot of fun in here.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
14 reviews 14 reviews
6 attraction reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Magical experience or over the top... your values decide”
3 of 5 stars Reviewed January 26, 2013

For fans of the American Girl Dolls and books, there is nothing quite like a visit to American Doll Place. Here you can have dinner or tea with your doll, get your doll an up-do, fix your doll at the hospital, buy matching dresses for you and your doll, the opportunities to spend are almost endless. We attended the tea. My almost 7 year old loved it. So did grandma. The tea sandwiches are tasty, the atmosphere is appealing and sophisticated in a girl-friendly way. No detail is overlooked. The napkin rings are pink hair-tie souvenirs and even the bathroom soap is pink. That said, the self-indulgence of the entire experience made me a little sickish. As we passed the "doll spa" I heard a patron gasp, "this is ridiculous."
My take away: if you want to indulge your girl in an over-the-top doll experience, you've found your place... but you may rather save your money and curl up with your girl, her doll, and one of the American Girl Doll books, that provide a good historical perspective of the times in which the doll characters lived. I found the values of thrift in the books to be more palatable than the values of excess in American Girl Place.

Visited July 2012
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, Connecticut
Top Contributor
67 reviews 67 reviews
38 attraction reviews
Reviews in 15 cities Reviews in 15 cities
39 helpful votes 39 helpful votes
“If you have little girls and lots of money”
4 of 5 stars Reviewed January 23, 2013

An amazing marketing concept. The store itself is well laid out, well spaced and designed. Lots of people around to help you. If you take your doll to the beauty parlor it is a unique experience. All of the people working there are warm and friendly in their interactions with the doll's owners. I have to say though watching people spend several hundred dollars on a doll, clothes and accouterments after walking past the homeless begging on Michigan Avenue outside the store should be a little thought provoking.

Visited January 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4 reviews 4 reviews
3 attraction reviews
5 of 5 stars Reviewed January 10, 2013 via mobile

I went here one time and it is amazing I would totally recommend going here even if your child is older

Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.

Travelers who viewed American Girl Place also viewed


Been to American Girl Place? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage American Girl Place, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.