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“Bucket list Experience” 5 of 5 stars
Review of Radisson Blu Aqua Hotel

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Radisson Blu Aqua Hotel
4.5 of 5 Hotel   |   221 N. Columbus Drive, Chicago, IL 60601 (Downtown / The Loop)   |  
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Ranked #9 of 178 Hotels in Chicago
Certificate of Excellence
GreenLeadersPlatinum level
Knoxville, Tennessee
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Bucket list Experience”
5 of 5 stars Reviewed July 4, 2014

Always wanted to spend a night in downtown Chicago! Great experience in a beautiful hotel. Didn't want to leave, great room, great service...and everything you could possibly want. Our room had a view of river, Lake Michigan, Navy Pier, and Millenium Park... Awesome (plus a balcony!)

Room Tip: Ask for any upgrades. And a balcony!
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this review, July 7, 2014
Thank you for staying with us and for leaving us a review! I am honored that you had a great stay and that you took the time to recommend us to others! I hope to have another opportunity to welcome you back in the future.

All the best,

Pierre-Louis Giacotto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,621 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (601)
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The Hague
Level Contributor
102 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed July 4, 2014

Beautiful building on a great location, nice rooms with a design touch, interiors in that trendy Radisson Blu style and a friendly, accommodating staff all over (with the guys in front of the hotel leading the pack): we very satisfied with our stay. Two little remarks: service at the outside terrace was not always attentive - one time we spend a good 20 minutes to get the attention of the (friendly!) waitress - and due to the strict anti-smoking policy of Chicago you are not allowed to smoke on your own balcony... We'd come back here without a doubt, though.

Room Tip: Do realize that if you choose a room with a balcony, you're now allowed to smoke there!
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this review, July 7, 2014
Thank you for sharing your review! I am honored that you had such a fantastic experience and that you took the time to recommend us to others. I look forward to welcoming you back the next time you are in Chicago.

All the best,

Pierre-Louis Giacotto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 3, 2014

Stayed here for three nights while attending a conference. Really nice hotel. Clean and new. Close to Millenium Park and Michigan Ave. The bar in the hotel has really good food. The staff are polite and helpful. The one downside is it isnt cheap. $300 plus for a weekday night.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this review, July 7, 2014
Thank you for leaving us a review. I am happy to see that you enjoyed your stay and that you took the time to recommend us to others. Our pricing does vary based on occupancy and events in the city. I hope that we see you again the next time you are in Chicago!

All the best,

Pierre-Louis Giacotto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
5 of 5 stars Reviewed July 3, 2014

Hotel is chic, centrally located, great service, exceptional rooms with wonderful amenities. Kelly K. in Marketing/Media took great care of my needs at a personally challenging time for me. Lovely person, extremely competent, and having an amazing knowledge of the hotel and area. Nice to see when someone loves their job! Food in Fellini's was delicious, inventive, and beautifully presented. Maitre'd was very accommodating, pleasant, attentive, as was the wait staff. Will definitely stay again!

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this review, July 7, 2014
Thank you for staying with us and for leaving us a review. I couldn't be happier that you had a fantastic stay and that our team made it even better! I will share your compliments with Kelly. I hope that we have another opportunity to welcome you back soon!

All the best,

Pierre-Louis Giacotto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 2, 2014

The lobby is beautiful. Upgraded to a business suite because we were traveling with our 1 year old baby. This way we could put her to bed and still function. Got a decent rate on the upgrade, but was hoping for a little more space for the money. Lovely room, not so lovely in-room dining. Overpriced and not very tasty. The pools were great, although not quite as modern as the lobby & guest rooms. Business lounge was a great perk for suite guests. Free snacks, beers, wine, and a decent sized balcony.

I really loved this hotel. Seems perfect for business travelers. Rating it 4 instead of 5 because of room service and the good-not-great pool.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this review, July 7, 2014
Thank you for leaving us a review. I am thrilled that you and you family had a great stay with us and that you enjoyed your upgrade to business class. I do, however, apologize that you were disappointed with the room service selections and the pool design. I am truly sorry for any inconvenience this caused for you and hope it won't prevent you from returning in the future.

All the best,

Pierre-Louis Giacotto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 2, 2014

My boyfriend and I had a hard time deciding which hotel to stay at while visiting the city for a weekend. We live in the suburbs and are very familiar with all the staple hotels of Chicago. We really wanted something different, unique and special without spending a fortune. The pictures and other good reviews of the Radisson Blu are absolutely true. Gorgeous rooms. Amazing bathroom to die for. Fantastic views and unbeatable location. Loved it and referring it to everyone I know. Only downside was the limited 24 hour room service menu but the front desk referred us to a good pizza place that could deliver to our room at 130AM. Also, the restaurant Fillini downstairs is also delicious and the rooftop pool and hottub very fun.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this review, July 3, 2014
Thank you for choosing us and for taking the time to leave us a review! I could not be happier that you loved you stay and found us to be a great value! I hope that we see you again the next time you are in Chicago!

All the best,

Pierre-Louis Giacotto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Keller, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 2, 2014

I enjoyed my stay at the Raddison Blu - when you come into the hotel, you are struck by the modern lobby and service. The room also does not disappoint - the bed is very comfortable and the room is styled very modern and cool. The service is great - the service at the coffee shop was great - very friendly and helpful. The workout room is phenomenal and the pool is great too.
I will definitely return!

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this review, July 3, 2014
Thank you for your review. I am thrilled that you had a fantastic stay and enjoyed the decor and the fitness center. I hope we have another opportunity to welcome you back soon!

All the best,

Pierre-Louis Giacotto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Radisson Blu Aqua Hotel

Address: 221 N. Columbus Drive, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 178 Hotels in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Radisson Blu Aqua Hotel 4.5*
Number of rooms: 334
Official Description (provided by the hotel):
The Radisson Blu Aqua Hotel Chicago is the contemporary debut of Radisson Blu in North America. A true representation of the brand, it is designed to become a destination in itself. Radisson Blu is the luxury division of our global hotel brand, focusing on design, style and attention to detail in every respect. ... more   less 
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