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“Loved it!” 4 of 5 stars
Review of Radisson Blu Aqua Hotel

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Radisson Blu Aqua Hotel
4.5 of 5 Hotel   |   221 N. Columbus Drive, Chicago, IL 60601 (Downtown / The Loop)   |  
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Ranked #7 of 177 Hotels in Chicago
Certificate of Excellence 2014
GreenLeadersPlatinum level
Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Loved it!”
4 of 5 stars Reviewed November 4, 2013

I was a little unsure when I booked our stay here due to some of the unfavourable reviews but I have to say I'm glad I ignored them. I only good things to say about the hotel. The staff, location, room, view. I didn't get to make use of the pool area but it looked great. The room is ultra modern so if that is not your thing that's the only reason I can think not to enjoy your stay.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this review, November 6, 2013
Thank you for your review! I could not be more pleased to see that you enjoyed your experience at the hotel and that you loved your room and the design. I hope that we see you again the next time you are in Chicago!

All the best,

Pierre-Louis Giacotto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,240 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (550)
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Silver Spring, MD
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 4, 2013

My wife and I were celebrating an event in Chicago over the weekend and decided to stay at the Radisson Blu Aqua Hotel. We had stayed there a few times in the past and remember the excellent customer service, modern rooms, and impressive architecture. Even in the colder months, when you walk into this hotel you get a "warm" feeling from all of the candles. We informed the General Manager of our arrival and celebration - and they went out of their way to provide an excellent experience. We were amazed by how well we were treated. The hotel is VERY clean, the staff is very friendly, the bed is soft, the technology is fun, the location is great. I don't leave too many reviews, but when a hotel goes above and beyond to ensure their guests satisfaction, it should be recognized.

If you are staying in Chicago, you want to stay here. You also want to eat some Italian beef with spicy giardiniera on it. Portillos. Then hit the gym.

Room Tip: Ask for a view of Navy Pier - though every room appears to have a good view of the city.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this review, November 5, 2013
Thank you for your review! I am honored that our team was able to help make your celebration even more special and that we are one of your favorite desitnations in the city. I am also happy that you have taken the time to reccommend us to others. I hope we see you again the next time you are in Chicago!

All the best,

Pierre-Louis Giacotto
General Manager
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Sydney, Australia
Senior Contributor
37 reviews 37 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 4, 2013

My Partner and I stayed for 4 nights and I have nothing but great things to say about this hotel from Staff being fantastic at the front desk, restaurant, Housekeeping and door staff to the hotel facilities and location. Our room 523 was excellent in all areas from décor, comfy as bed and nice large bathroom and cleanliness was awesome…there is no other hotel in Chicago I would want to stay when we next visit this lovely city …. Great Job Radisson Team!

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this review, November 5, 2013
Thank you for your review! I am thrilled that you had a great stay and that we are your new favorite in the city! I will be sure to share your compliments with our team! I look forward to seeing you again the next time you are in Chicago!

All the best,

Pierre-Louis Giacotto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheboygan, Wisconsin
Top Contributor
101 reviews 101 reviews
34 hotel reviews
Reviews in 37 cities Reviews in 37 cities
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed November 1, 2013

The good: Gorgeous lobby, good location, great bed and bedding, high end finishes, second and 3rd floor amenities.

The bad: maybe the other rooms were larger but, with 2 kids in tow, I was placed in a room big enough for the king bed but little else. Did not hear my neighbors but street noise was audible
.
I was excited to hear that Radisson Blu was coming to the US...but will be sticking with Hyatt after this experience.

Room Tip: Do not let them put you in one of the tiny rooms near the elevators. Mine was x09.
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  • Stayed November 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this review, November 4, 2013
Thank you for your review. I am happy that you enjoyed the design of the hotel, but I would like to apologize that you did not like the size of your room. Our standard room average about 400 square feet, and we do have several differnt layouts as well as two different designs available. I apologize that your room was not sufficient for your needs. I hope that you wil lreturn to the hotel so we can recoup your confidence in us.

All the best,

Pierre-Louis Giacotto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 1, 2013

For me as a tourist, this was a fantastic location. Just 4 blocks from "L" station from Midway airport (6 blks from station for O'Hare). 1 block from the river and easy walk to most of the tourist places I wanted to go.

The staff are all very nice and helpful. The lobby area is inviting and was never crowded. My room was not large, but well laid out and comfortable. Really liked the decor - modern but warm feeling. The exercise facilities were the best I've ever seen in a hotel. Lots of weight and aerobic equipment, a separate room for classes, basketball court, lots of mats and yoga stuff, indoor and outdoor pool, jacuzzi, steam room, dry sauna. In the same area was a nice game room with a pool table. Also a lounge space with a microwave.

Recommend Mariano's grocery very close by as a place to get a quick bite or get a few groceries. For a nice hot breakfast Wildberry Pancakes is about 2 blocks away.

Highly recommend Radisson Blu Aqua for your next visit to Chicago.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this review, November 4, 2013
Thank you for your review. I could not be happier that you had a great stay with us or that you loved our location! I am also happy that you were impressed by the fitness floor and amenity spaces. I hope to have the opportunity to welcome you back soon!

All the best,

Pierre-Louis Giacotto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
São Paulo
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 31, 2013

Very nice place with a cosi restaurant, located at chicago downtown. Very beautiful installations and rooms.
Good to business(about 10min from convention center) and vacation( architecture, shop and good restaurants at downtown).
I recomend

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this review, November 1, 2013
Thank you for your review! I am happy you had a great experience with us and that you plan to return the next time you are in Chicago. I look forward to seeing you soon!

All the best,

Pierre-Louis Giacotto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tonbridge, United Kingdom
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 31, 2013 via mobile

We stayed here for a week whilst coming to run the Chicago Marathon and had a wonderful time.

We found the Radisson Blu excellent in so many ways. We had a corner room with park views both east and south and was modern and very comfortable. The room and the hotel was very clean and well maintained. All the staff at the hotel were superb from the front desk to the concierge to the maids to the bar and restaurant staff - some even got to know us by name. We found that whatever we asked for was never too much trouble and our requests were always dealt with rapidly. We ate in the Italian restaurant in the hotel a number of times and found the food excellent which was matched by the service.

We would not hesitate in recommending this hotel and would stay there again if we are back in Chicago.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this review, November 1, 2013
Thank you for your review! I could not be happier that you loved your stay and your meals in Filini. I will share your compliments with our team! I look forward to welcoming you back soon!

Congratulations on participating in the marathon!

All the best,

Pierre-Louis Giacotto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Aqua Hotel

Address: 221 N. Columbus Drive, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 177 Hotels in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Radisson Blu Aqua Hotel 4.5*
Number of rooms: 334
Official Description (provided by the hotel):
The Radisson Blu Aqua Hotel Chicago is the contemporary debut of Radisson Blu in North America. A true representation of the brand, it is designed to become a destination in itself. Radisson Blu is the luxury division of our global hotel brand, focusing on design, style and attention to detail in every respect. ... more   less 
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