Slightly delayed review from a July trip, but a very enjoyable experience.
The Radisson is in a relatively newly developed part of town, “Lakeshore East,” along the north side of Millenium Park, south of the Chicago River and right along the Lake. There is a lot of new condo construction and it’s not really a neighborhood per se, but it’s very easy to walk to the Loop, Michigan Avenue, and Navy Pier.
The hotel itself is actually a part of a huge condo, which has some pluses and minuses. The first 18 floors of the building are the hotel. The rest of the building is a mix of rentals and condos. Each of the three components has its own entrance, and its own elevators. But the amenities – gym, pool, media room, game room – are shared. Several times, I found myself not being able to find the right elevator from a common area to my room. Since the gym is for the whole building, it was actually the nicest, largest hotel gym I’ve ever seen – the same size as my Crunch in New York, and with its own basketball court. One downside is, as a residential gym, the gym doesn’t have towels, which caught me off guard as I sweatily worked out my first day. One of the nicest features of the Radisson is its “rooftop” pool and garden area with grills. I say rooftop in quotes as its on a third floor roof, so no real views to speak of. It’s a huge pool though, and a pleasant place to relax, though I could imagine it getting a little awkward for residents.
The room was very nice and decently sized. Since the property is less than a year old, the furnishings were unsurprisingly new, modern, and well-maintained. Internet was free – and fast and reliable. The beds were comfy, there were plenty of outlets, and the desk was a nice working area.
A “City View” is really just a view of the building across the way. But if you turned sideways on the balcony, you could make out Lake Michigan through the buildings. A lot of people have noted it’s odd that the hotel has balconies (and charges more for balcony rooms), but doesn’t have any chairs or anything on the balconies. This would matter more if I had had a nice view, as there was no reason to sit on the balcony, but I think the balconies are really just an aesthetic design element for the building as a whole, as they are what gives the building its “wave” appearance.
The only real negatives about the property were the elevator situation and the entry/exit situation. No one explained to us that there are actually two sets of elevators for the hotel, on either end of the lobby. Accordingly, we – and nearly all of the other hotel guests – used one of 2 elevators closer to the entrance. The hotel is too large for two elevators, and, staying on the 17th of 18 floors meant it took us forever to go up and down, and the wait was substantial. Towards the end of our stay, we discovered the second elevator bank, which made things a little better. The other issue is that the main hotel entrance only has one small revolving door. Every time we left the hotel, we had to wait in a line to leave, or walk down the hall to use the accessible entrance.
Overall, though, I would definitely return to this hotel again – particularly in the summer.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.