I stay at the hotel 4 nights and the hotel itself is a work of art with beautiful features and extremely clean. I'd stayvat this hotel again. I have two complains about the staffs however. First was my receptionist, he didn't even bother to look up and greet me when I approached his station for check in. But after we started talking, he did welcomed me with a smile so I was willing to over look that. The second incident was with this front desk guy I saw when entering from the side entrance due to the rain. I was confuse as where to go and he asked me all these questions like what are you looking for, what room you are in, do you stay here, are you sure you stay at blu. I answered all his questions without getting help finding the elevator. I finally gave up and walked away being very upset. I'd think hotel as nice as the Blu would train their staff appropriately to at least have a polite conversation with their guest.
- Official Description (provided by the hotel):
- The Radisson Blue Aqua Hotel Chicago is the contemporary debut of Radisson Blu in North America. A true representation of the brand, it is designed to become a destination in itself. Radisson Blu is the luxury division of our global hotel brand, focusing on design, style and attention to detail in every respect. ... more less
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