We visited this hotel at the start of the honeymoon. We had booked into a city view suite and were upgraded to a park view suite on the 18th floor (the highest hotel floor in the building). The room was very spacious and well furnished. The bed was amongst the biggest and most comfortable I have ever slept on. The bathroom is very well designed, with an excellent rain water shower.
The breakfast was very good but the 9am finish is a little on the early side. We didn't get to try the pool but it never seemed over busy even though it is shared with the apartment complex. I used the gym once and for a hotel gym its extremely good, I used it at about 5pm and there were only a few other people in there. The wifi connection is very good and there's a complimentary ipad for use during the stay. The ipad also connects to the reception and concierge service.
The staff are very friendly and helpful. Location could not be better, its located a short walk from Millenium Park in Chicago and a ten minute walk from the Magnificient Mile which is excellent for shopping. It's also very easy to pick up a taxi outside if needed. Definitely will come back if in the area again.