this was our first trip to chicago. the city was amazing. the hotel JW as always was spectacular. clean, fairly priced. courteous staff. lobby was nice to hang out in. I was quite shocked at the W hotel across the street. We were originally gonna stay there for their great reputation, and lively lounges and atmosphere. however, the W across the street seems small, the lobby wasnt situated well, not as the other ones ive been to around the world. The JW was a great last minute pick for us in that respect. the rooms were clean. well decorated. no issues with WIFI, bed, sheets, staff, service etc. things went pretty smoothly. although we didnt spend too much time in the rooms other than just sleeping and predrinking. chicago has so many bar, clubs, restaurants to drink and eat and enjoy. would definitely come back again. cab rides to the clubs at night were only 6-8 dollars from JW. cheap fare.
the spa seemed good, but didnt use their services.
the pool was the only thing i would say was not up to par. for a big city like chicago, i'd expected a rooftop pool or something. but then again wind is prob a big issue. maybe something not in the basement, and with windows if it had to be indoors.