I've stayed frequently at this hotel for business. I find that it is a beautiful facility, with beautiful rooms but constantly seems to charge more than what I feel the experience is worth. Check in always seems to be a hassle, even with status, which isn't fun after dealing with a long flight and the train in.
Pros: Beautiful facility, rooms are nicely done but generally dark and on the small side. The workout facility is one of the best. Close to the train.
Cons: Small rooms, not so customer service oriented staff, price of food onsite/room service.
To be fair, I find this is the case with most hotels in Chicago, but the JW charges a lot more typically.
- Official Description (provided by the hotel):
- Encounter a landmark downtown Chicago luxury hotel and experience the renowned architecture of Daniel Burnham and his vision for a luxury hotel in Chicago, Illinois. Located at LaSalle & Adams, this Chicago luxury hotel soars above skyscrapers in the heart of one of the world's most powerful financial districts. With a $396 million restoration, this historic JW luxury hotel exudes Burnham's refined style combined with 21st century sensibility, providing downtown Chicago with a one-of-a-kind authentic destination. Unwind in one of our 610 luxury hotel rooms or rejuvenate body and mind inside our world-class wellness center. As the epitome of refined elegance, the JW Marriott luxury hotel in downtown Chicago provides stunning domed-ceiling ballrooms and meeting venues for corporate gatherings or extravagant weddings and social soirees. Discover Daniel Burnham's foundation of excellence at the JW Marriott Chicago, and experience a premier luxury hotel in Chicago. ... more less
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- Also Known As:
- Jw Marriott Chicago Hotel Chicago