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JW Marriott Chicago: Traveler Reviews

4.0 of 5
151 West Adams, Chicago, IL 60604
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JW Marriott Chicago
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Ranked #30 of 164 hotels in Chicago
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357 reviews from our community

Traveler rating
    203
    111
    30
    8
    5
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Families
35
 
Couples
76
 
Solo
16
 
Business
164
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Location but a hotel.”
4 of 5 stars Reviewed November 17, 2012 via mobile

If JW Marriott Chicago was located in Michigan Street would be much better. It's a very nice hotel with every service except the location. It's located in Loop where turn to a ghost town in the evening.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Copenhagen, Denmark
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“Great stay”
5 of 5 stars Reviewed November 16, 2012

This is one of the best hotels I have stayed at in the U.S. The room was super and big, the bed was great and the bathroom was huge.
The hotel is close to everything, and easy to get to from the airport (ORD), the metro stop from the airport is only a short distance from the hotel.
The lounge was nice and the staff remember what they were serving the day before and ask if you want the same today as yesterday. Especially Marie from the executive lounge was great and "she has always a big smile on her lips".
Next time I am in Chicago I will certainly stay at this hotel again.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
annapolis, md
Top Contributor
129 reviews 129 reviews
36 hotel reviews
Reviews in 41 cities Reviews in 41 cities
59 helpful votes 59 helpful votes
“Spacious, modern and very well appointed”
4 of 5 stars Reviewed November 14, 2012

The lobby in this Marriott was enormous - sleek, modern and clean. The check-in was a breeze and luckily a room was available for my morning arrival. The staff was professional, friendly and efficient.

My double bed room was perfectly sized and I greatly appreciated the separate tub and shower. So much easier to maneuver in a stall vs. tub. The room was spotless, the bed comfortable, and the overall ambiance was classy and understated.

Many visitors usually stay on Michigan Ave. or the River North area. This property is located just a couple of blocks from Union Station, which was perfect for me. "The Loop" Chicago's financial and business district is no longer an empty shell when workers leave. There are plenty of restaurants and other attractions (as well as banks and drugstores). Chicago's second major shopping area, State Street and Millennium Park are both within walking distance.

I really enjoyed my visit here and would not hesitate to stay again.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dallas, TX
Top Contributor
112 reviews 112 reviews
52 hotel reviews
Reviews in 50 cities Reviews in 50 cities
58 helpful votes 58 helpful votes
“Nice Hotel”
3 of 5 stars Reviewed November 12, 2012

Nice Hotel in the Financial Area. My room looked at the Willis Tour so that was an added bonus. It is very close to the L and a Garrets Popcorn. The bathroom has the shower and tub separate and it was nice to have turn down service and chocolates every night when I arrived after dinner. All the food that I had there was great as well.

Room Tip: Nice hotel for business.
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  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tampa, FL
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Excellent Stay”
5 of 5 stars Reviewed November 11, 2012

Was able to spend two nights there last week. Checked-in to a king room. The room is a little on the small side; bathroom was huge though. Was placed on the interior (overlooking the courtyard; no street view). No issues whatsoever. Free internet access at the lobby. They charge you $14.95 per 24-hour period for in-room internet.

I have to say this: Great location, and very convenient. Mc'Donalds just across the street with Starbucks close by, Dunkin Donuts not too far either. Public transport within 5-min walk (CTA). Most important of all, it's close to where I need to be.

Will stay there again in a heartbeat.

Stayed November 2012, traveled on business
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Additional Information about JW Marriott Chicago

Also Known As:
Jw Marriott Chicago Hotel
Jw Marriott Chicago Hotel Chicago
Address: 151 West Adams, Chicago, IL 60604
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Wheelchair access
Hotel Style:
#18 Business Hotels in Chicago
#19 Luxury Hotels in Chicago
#26 Romantic Hotels in Chicago
#50 Family Hotels in Chicago
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Encounter a landmark downtown Chicago luxury hotel and experience the renowned architecture of Daniel Burnham and his vision for a luxury hotel in Chicago, Illinois. Located at LaSalle & Adams, this Chicago luxury hotel soars above skyscrapers in the heart of one of the world's most powerful financial districts. With a $396 million restoration, this historic JW luxury hotel exudes Burnham's refined style combined with 21st century sensibility, providing downtown Chicago with a one-of-a-kind authentic destination. Unwind in one of our 610 luxury hotel rooms or rejuvenate body and mind inside our world-class 20,000 sq. ft. Valeo Spa and wellness center. As the epitome of refined elegance, the JW Marriott luxury hotel in downtown Chicago provides stunning domed-ceiling ballrooms and meeting venues for corporate gatherings or extravagant weddings and social soirees. Discover Daniel Burnham's foundation of excellence at the JW Marriott Chicago, and experience a premier luxury hotel in Chicago. ... more   less 
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