We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent location, great service” 5 of 5 stars
Review of Palomar Chicago, a Kimpton Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Palomar Chicago, a Kimpton Hotel to your Saves list
Palomar Chicago, a Kimpton Hotel
4.0 of 5 Hotel   |   505 North State Street, Chicago, IL 60654 (Near North Side)   |  
  |  
Hotel website
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Book Direct: Get 20% Off!
Ranked #10 of 177 Hotels in Chicago
Certificate of Excellence 2014
GreenLeadersSilver level
Colorado Springs, Colorado, United States
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
39 helpful votes 39 helpful votes
“Excellent location, great service”
5 of 5 stars Reviewed November 14, 2013

Great location in downtown Chicago with fabulous restaurant adjoining. Wonderful breakfast and dinner. Comfortable, modern rooms. Nice, free happy hour in lounge. Very friendly staff.
Ugly, but fun bathrobes.

Room Tip: Less traffic on higher floors but all good.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, Manager at Palomar Chicago, a Kimpton Hotel, responded to this review, November 19, 2013
Dear Kendra H,

Thank you for your kind review. We really appreciate your business and we hope to see you again for your future travels to Chicago. Glad to hear you found the bathrobes fun!

Kind regards,

Adam Gurgiolo
AGM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,912 reviews from our community

Traveler rating
    1,436
    399
    58
    14
    5
See reviews for
426
699
99
356
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (443)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Arkansas
Top Contributor
83 reviews 83 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 13, 2013

I have been to Chicago many times and stayed in many great hotels. The Palomar is my favorite for several reasons- the service can not be beat, the location is great and the rooms are comfy and nice. The hotel restaurant/lounge is great too- for cocktails in the evening and for dining. We have stayed at this restaurant for our annual girls trip for the past 4 years and can't imagine staying anywhere else. If you have the opportunity, upgrade to the 1 bedroom suite- it is SO nice! I love that the location is 2 blocks behind Michigan so it is convenient for shopping but off crazy Michigan Ave. Highly recommend this hotel- you won't find a better place to stay! Cant wait to be back next year!

Room Tip: upgrade to any of the suites if you have the opportunity. So much more comfortable!
See more room tips
  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, Manager at Palomar Chicago, a Kimpton Hotel, responded to this review, November 14, 2013
Dear lovetogoAR,

We are truly humbled by your very gracious review. Thank you so much for sharing. I love to hear when our guests are able to enjoy everything we have to offer, including Sable Kitchen & Bar, and ultimately the Chicago River North experience. Thank you for continuing to stay with us each year for your annual girls' trip, and please feel free to reach out to me directly when you are ready to plan next year's, if I can assist in any way!

Very kind regards,

Adam Gurgiolo
AGM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
illinois
Senior Contributor
49 reviews 49 reviews
5 hotel reviews
Reviews in 30 cities Reviews in 30 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 10, 2013

My wife and two son's recently spent a weekend at the Palomar in downtown Chicago. We were celebrating a birthday and worked with the concierge to locate a local florist to provide flower's for my wife's b-day dinner. Both florists recommended were excellent and provided delivery to the hotel.

Our room was clean, well appointed and ready for us after a typical weekend commute into the city. The valet and the front desk staff were courteous, efficient and friendly. We will definitely stay at this property again.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, Manager at Palomar Chicago, a Kimpton Hotel, responded to this review, November 14, 2013
Dear IllinoisFamilydude,

First off, Happy belated Birthday to your wife! I'm glad to hear that you all enjoyed your weekend here in the city and that you were comfortable at our hotel. Thank you so much for choosing to stay with us and we are very appreciative of your kind comments and overall review. We do hope to see you again soon for your next birthday celebration!

Sincerely,

Adam Gurgiolo
AGM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Top Contributor
155 reviews 155 reviews
42 hotel reviews
Reviews in 32 cities Reviews in 32 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed November 7, 2013

I spend a lot of time in hotels. I have stayed in a lot great hotels. The Palomar is a rare combination of excellence in service, atmosphere, location and price.
We checked in at 4pm on a Friday. Within 10 minutes of being getting out of the car, we were in our suite and staring out over an amazing city skyline.
We asked for recommendations from the doormen, the front desk staff and the house keepers. They were all helpful and very honest about what they thought you should do in Chicago.
The complimentary wine hour in the evening and the coffee and tea selections in the morning all added to the experience.
My best guess is that there are 12-15 great restaurants within 5 minute walking radius of the hotel. The shopping is easily accessible, as well as the subway access being on the corner.
Through the front desk we arranged a car service and it was reasonably price, very reliable and the drivers were all very professional and courteous.

Room Tip: Corner suites are worth the money!!
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, Manager at Palomar Chicago, a Kimpton Hotel, responded to this review, November 8, 2013
Dear JS,

It is absolutely wonderful to read such a kind review and I cannot thank you enough for sharing with the Trip Advisor community! Thank you for choosing to stay with us here and I am happy to hear that you were able to enjoy our neighborhood of Chicago and that you encountered great service throughout your visit. We look forward to welcoming you back on your next trip to Chicago!

Kind regards,

Adam Gurgiolo
AGM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oak Park, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 4, 2013

We stayed here the Evenng of Saturday, November 2nd for our Wedding Anniversary. I wanted the night to be perfect for My Wife and I had been dealing with the Concierge, Mark, well in advance. He went above and beyond and exceeded ALL expectations! I was impressed, but more importantly to me, so was My Wife. Dinner at The Signature Room, some shopping on Michigan Avenue and a Couple's Massage that Evening in our room. Mark was a big help for me in planning and helping with everything in advance. He even had a room upgrade for us, as well as a personal note and a complimentary bottle of wine in the room waiting upon check in. This Concierge and Hotel KNOW how to make people FEEL like VIP's! Our Portrait Suite was beautiful and huge. Couldn't ask for more! We were given a Suite on the 17th Floor and we didn't hear any sirens or street noise as I saw in a few other reviews. I had mentioned this when we made the reservation as My Wife is a light sleeper. And once again, Mark took care of Us!... A stay at The Palomar will make you feel like Royalty! Melissa was great and super friendly as well and she helped us with both checking in and checking out! Poor Girl works too much she was there to take care of us for both! Lol! But always with a smile... A stay here is certainly one you will enjoy. Thanks again to Mark and the Staff at The Palomar for making Our Wedding Anniversary a memorable one :)

Room Tip: The Higher the better apparently. We stayed n the 17th Floor and heard no street traffic at all.
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, Manager at Palomar Chicago, a Kimpton Hotel, responded to this review, November 6, 2013
Dear KevinOM,

I know that we have already corresponded via email regarding your recent visit with us for your wedding anniversary, but I wanted to reach out here as well to say thank you, so very much for all of your praise and wonderful feedback from your experience. It is absolutely terrific to hear how great your time with us was, as well as your memorable encounters with our concierge, Mark, and our front desk associate, Melissa. They are both special people who truly care about putting smiles on our guests' faces - and are true assets to our hotel and company. I thank you kindly for mentioning their names here as I know that it means a lot to them to know your high degree of satisfaction with your stay. On behalf of our entire team here at the Palomar, we wish you and your wife a Happy Anniversary, and we certainly welcome you back soon!

Sincerely,

Adam Gurgiolo
AGM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shorewood, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 3, 2013 via mobile

I was very impressed by the service received here. The location was excellent...within walking distance to everything we wanted to do. Check in and out was quick and friendly. They paid attention to every detail...even sent a bottle of wine to the room for my husband's birthday! Complimentary wine hour was great...flatbreads they served were delicious. I highly recommend trying drinks at Sable, adjacent to Palomar...they were unique and tasty. I would absolutely stay at this Hotel again!

Stayed November 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, Manager at Palomar Chicago, a Kimpton Hotel, responded to this review, November 6, 2013
Dear asil24,

Thank you so much for your gracious review here on Trip Advisor. We certainly love to hear when our guests truly enjoyed their visit, especially when celebrating a special occasion - please wish your husband a belated Happy Birthday! I do thank you for choosing to stay with us and I hope you will do so again for your next trip into the city...perhaps for some holiday shopping in December...?

Sincerely,

Adam Gurgiolo
AGM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago IL
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 3, 2013

Stayed for an extended weekend at the Palomar. What a beautiful hotel! Updated rooms and bathrooms. The service is wonderful and everyone is very friendly. I would stay here again in a heartbeat. The beds are very comfortable. It is located in a great area of Chicago. You can walk to everything. They have a great one hour wine reception each evening and you can sit inside or outside (there are heating lamps if it is cold). Great hotel, great value and perfect location!

Room Tip: When you check in ask for a room with a view.
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, Manager at Palomar Chicago, a Kimpton Hotel, responded to this review, November 6, 2013
Dear KathyBill1,

We very much appreciate your praise and kind comments - and I would like to thank you for choosing to stay with us on your extended downtown weekend! It is great to hear that you were able to enjoy your visit and all that we have to offer as a Kimpton Hotel. We certainly hope you will come back soon for another long weekend - and until then, be well and enjoy the fall season!

Kind regards,

Adam Gurgiolo
AGM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Palomar Chicago, a Kimpton Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palomar Chicago, a Kimpton Hotel

Address: 505 North State Street, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 177 Hotels in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Palomar Chicago, a Kimpton Hotel 4*
Number of rooms: 261
Official Description (provided by the hotel):
The Hotel Palomar is a luxury, boutique hotel in Chicago's River North surrounded by the city's top attractions, restaurants & destinations. Guestrooms offer stunning contemporary decor and hotel guests enjoy the 17th floor pool & terrace with workout facilities. Guests also delight in the Sable Kitchen & Bar featuring new American cuisine, one of the city's hottest bars and a popular weekend brunch. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Amex, Priceline, Hotels.com, Otel and Jetsetter so you can book your Palomar Chicago, a Kimpton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Palomar Chicago, a Kimpton Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.