Although it is a four star hotel it offers the finest service and rooms as a five star hotel would. Just doesn't have a spa. The receptionists are very friendly and go above and beyond in making your stay the best it can be. Ask for a higher floor number so you can get a better view of the city. The rooms are clean and modern. I chose to become apart of the kimpton rewards program to get free Internet. I'm glad I did as I have never heard of Kimpton hotels, and have already stayed in 2 more since. The best part of this hotel is that they offer a free wine happy hour everyday. That sealed the deal for me!