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“Gorgeous Botique” 5 of 5 stars
Review of Palomar Chicago, a Kimpton Hotel

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Palomar Chicago, a Kimpton Hotel
4.0 of 5 Hotel   |   505 North State Street, Chicago, IL 60654 (Near North Side)   |  
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Ranked #8 of 174 Hotels in Chicago
GreenLeadersSilver level
Tucson, Arizona
Top Contributor
60 reviews 60 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
32 helpful votes 32 helpful votes
“Gorgeous Botique”
5 of 5 stars Reviewed December 14, 2012

Decor/Room
This hotel has a lot of character and the decor is very nice. I only wish the bathroom had a separate shower and bathtub. The room was a nice size, but the walls were kind of thin (could hear crying babies in the room next door).

Service
Kind and helpful service. They provided a personalized check-in.

Cleanliness
very clean, I found no problems.

View
Average city view, but not bad.

Amenities
-happy hour: Drinks and pizza from Sable were served every night. This is a very nice feature.
-pool
-rooftop terrace: It could use some chairs

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, General Manager at Palomar Chicago, a Kimpton Hotel, responded to this review, December 16, 2012
Dear Jodi101:

Thank you so much for the wonderful review. We truly appreciate it. It is always great to hear about how much our guests enjoy their time with us.

Just to clarify for all the folks reading this review and response, our roof top terrace does usually have furniture on it, but now that winter is here we have brought it under cover for the season. It will be back out in Spring, as well as some great food and beverage service.

We hope to see you soon.

Nabil Moubayed
GM - Palomar Chicago
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,782 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (413)
Date | Rating
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English first
Colorado Springs CO
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 10, 2012

I stayed at the Palomar for many weeks between April - August 2012 while working on a project in the city. True to Kimpton, the rooms are comfortable and the decor is both unique and appealing, yet it is the staff that makes this Palomar stand out in my experience. From regular emails from Jake at the front desk, good recommendations and chats with the always smiling Bobby, the concierge, to friendly, pleasant, and helpful Bleu, Colin, and Jean Paul at the door, the staff goes above and beyond to welcome you, make your stay enjoyable/memorable, and get to know you!

Room Tip: I love the corner rooms with the floor to ceiling windows!
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, General Manager at Palomar Chicago, a Kimpton Hotel, responded to this review, December 11, 2012
Dear Travelgirl1874:

Thank you so much for your review and positive comments. We are especially appreciative of your mentioning the names of our outstanding staff. We truly love working with them all.

We can't wait to see you again.

All the best,

Nabil Moubayed
GM - Palomar Chicago
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Kalamazoo, Michigan
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 10, 2012 via mobile

Loved other Kimpton's so we tried this one. Great place all around, from the Bellmen to housekeeping. We were upgraded and the room was fabulous. So glad we tried it. Can't wait to go back. Thanks to all of you for making our stay great!

Stayed December 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, General Manager at Palomar Chicago, a Kimpton Hotel, responded to this review, December 20, 2012
Dear CarieF_11:

Thank you for reviewing our property - we are so pleased that you had a great time and intend to come back - the sooner the better :)

Have a safe and happy holiday season.

All the best,

Nabil Moubayed
GM - Palomar Chicago
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 9, 2012

Spent two nights at the Palomar. Staff is great -- so welcoming and helpful. We had our two little kids with us, who were also equally welcomed by the staff. Each of the kids received a little welcome bag with crayons, yoyos, beach balls, etc. They were a hit with our kids. The rooms were immaculate and very cozy. You know it's a great hotel when you don't mind hanging out in your room! We called the front desk a couple of times for extra towels... the staff was literally at our door in under three minutes both times. Nice size indoor pool and great on site fitness center. Would highly recommend to travelers with and without kids.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, General Manager at Palomar Chicago, a Kimpton Hotel, responded to this review, December 11, 2012
Dear chnowi:

Thank you so much for the kind words and positive review. We truly appreciate it and are so glad that the kids had a great time. We can't wait to have you come back.

All the best,

Nabil Moubayed
GM - Palomar Chicago
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 9, 2012

I become happier and happier with the Kimpton chain with each visit. The Palomar Chicago is a perfect example. A welcoming and skilled staff from check-in right through to check-out. A beautifully designed room with added touches a business traveller appreciates: like a hub full of power outlets right next to your bed, The Kimpton In-touch extras like free WiFi and the Raid-the-Minibar-Coupon are also great. Added bonus: the two room service meals I had from their on-siterestaurant were delivered quickly and of excellent quality.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, General Manager at Palomar Chicago, a Kimpton Hotel, responded to this review, December 11, 2012
Dear Richard O:

Thank you so much for being a repeat client of ours. We truly appreciate your business and look forward to seeing you again soon. By the way Toronto is my home town as well, and I am hopeful we will have a Kimpton Hotel there one day, it would be a great fit.

All the best,

Nabil Moubayed
GM - Palomar CHicago
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 7, 2012

The Staff Is Awesome. They are outstanding. The location is superior. Very clean rooms. Great housekeeping staff. The lobby staff is just superior. The wine tasting is a must between 5pm-6pm The front desk staff is so nice so helpful. The Palomar Hotel is my second home from home. I will be staying at the palomar hotel in sanfrancisco for the New Years 2013. Again This Hotel Is A Must....

Room Tip: Double beds i like.
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  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, General Manager at Palomar Chicago, a Kimpton Hotel, responded to this review, December 8, 2012
Dear stardom_11:

Thank you so much for the kind words about our hotel and especially our staff. We take great pride in making our guests stay with us as personable as possible. We are so happy that you enjoyed all we have to offer and hope to see you again soon.

All the best,

Nabil Moubayed
GM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 4, 2012

Let me say up front that we are huge fans of the Kimpton Hotels. Their happy hours, their pet-friendly policies and their unique properties are a big attraction to us. The Palomar in Chicago is a very new property and was nearly flawless when we stayed there. We received an upgrade to our room and found it to be very comfortable. The bed was somewhere between medium to firm and worked for both of us.

The rooftop pool area is not to be missed. It's an indoor pool on the roof of the hotel with a sizable deck to the side with wonderful view. The workout facility wasn't cramped and we were able to use the weights and cardio machines without a wait.

It's hard to stay at a Kimpton without commenting on the accommodating staff. I don't recall any particular interaction with the staff that left me smiling, but I just remember feeling like they were friendly and went out of their way to help, particularly with our questions about the area.

Finally, we love the wine happy hours! Returning from a day of sightseeing and shopping, it was nice to swing in, drop off our bags, have a glass of wine, then head back out for dinner. The location is very convenient to many dining options, so you won't have to worry about venturing very far for a bite to eat.

One more thing -- if you're not a member of their rewards program, we've found it to be worth it. We get notified when a new property opens and often receive emails alerting us to special deals. In fact, our first stay at the Palomar was at a member's only promotional rate. That was icing on a very tasty cake.

Room Tip: Ask for a room away from the elevator. Being that the hotel is right downtown, guests might not be a...
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, General Manager at Palomar Chicago, a Kimpton Hotel, responded to this review, December 6, 2012
Dear UrbanExplorerTES:

Thank you so much for the detailed and thorough review you posted. We truly appreciate the many tips and recommendations you have made to the TA community. They are all spot on.

We look forward to welcoming you back one day.

All the best,

Nabil Moubayed
GM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Palomar Chicago, a Kimpton Hotel

Address: 505 North State Street, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 174 Hotels in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Palomar Chicago, a Kimpton Hotel 4*
Number of rooms: 261
Official Description (provided by the hotel):
The Hotel Palomar is a luxury, boutique hotel in Chicago's River North surrounded by the city's top attractions, restaurants & destinations. Guestrooms offer stunning contemporary decor and hotel guests enjoy the 17th floor pool & terrace with workout facilities. Guests also delight in the Sable Kitchen & Bar featuring new American cuisine, one of the city's hottest bars and a popular weekend brunch. ... more   less 
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