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Palomar Chicago, a Kimpton Hotel: Traveler Reviews

4.0 of 5
505 North State Street, Chicago, IL 60654 (Near North Side)
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Palomar Chicago, a Kimpton Hotel
Ranked #6 of 164 hotels in Chicago
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1,217 reviews from our community

Traveler rating
    928
    241
    33
    12
    3
See reviews for
Families
268
 
Couples
452
 
Solo
68
 
Business
221
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Chicago
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“Great stay! Perfect for families”
5 of 5 stars Reviewed December 9, 2012

Spent two nights at the Palomar. Staff is great -- so welcoming and helpful. We had our two little kids with us, who were also equally welcomed by the staff. Each of the kids received a little welcome bag with crayons, yoyos, beach balls, etc. They were a hit with our kids. The rooms were immaculate and very cozy. You know it's a great hotel when you don't mind hanging out in your room! We called the front desk a couple of times for extra towels... the staff was literally at our door in under three minutes both times. Nice size indoor pool and great on site fitness center. Would highly recommend to travelers with and without kids.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask chnowi about Palomar Chicago, a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, General Manager at Palomar Chicago, a Kimpton Hotel, responded to this review
December 11, 2012
Dear chnowi:

Thank you so much for the kind words and positive review. We truly appreciate it and are so glad that the kids had a great time. We can't wait to have you come back.

All the best,

Nabil Moubayed
GM - Palomar Chicago
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Another superb Kimpton experience!”
5 of 5 stars Reviewed December 9, 2012

I become happier and happier with the Kimpton chain with each visit. The Palomar Chicago is a perfect example. A welcoming and skilled staff from check-in right through to check-out. A beautifully designed room with added touches a business traveller appreciates: like a hub full of power outlets right next to your bed, The Kimpton In-touch extras like free WiFi and the Raid-the-Minibar-Coupon are also great. Added bonus: the two room service meals I had from their on-siterestaurant were delivered quickly and of excellent quality.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Richard O about Palomar Chicago, a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, General Manager at Palomar Chicago, a Kimpton Hotel, responded to this review
December 11, 2012
Dear Richard O:

Thank you so much for being a repeat client of ours. We truly appreciate your business and look forward to seeing you again soon. By the way Toronto is my home town as well, and I am hopeful we will have a Kimpton Hotel there one day, it would be a great fit.

All the best,

Nabil Moubayed
GM - Palomar CHicago
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Amust Stay!.”
5 of 5 stars Reviewed December 7, 2012

The Staff Is Awesome. They are outstanding. The location is superior. Very clean rooms. Great housekeeping staff. The lobby staff is just superior. The wine tasting is a must between 5pm-6pm The front desk staff is so nice so helpful. The Palomar Hotel is my second home from home. I will be staying at the palomar hotel in sanfrancisco for the New Years 2013. Again This Hotel Is A Must....

Room Tip: Double beds i like.
See more room tips
  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask stardom_11 about Palomar Chicago, a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, General Manager at Palomar Chicago, a Kimpton Hotel, responded to this review
December 8, 2012
Dear stardom_11:

Thank you so much for the kind words about our hotel and especially our staff. We take great pride in making our guests stay with us as personable as possible. We are so happy that you enjoyed all we have to offer and hope to see you again soon.

All the best,

Nabil Moubayed
GM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Contemporary, yet cozy”
5 of 5 stars Reviewed December 4, 2012

Let me say up front that we are huge fans of the Kimpton Hotels. Their happy hours, their pet-friendly policies and their unique properties are a big attraction to us. The Palomar in Chicago is a very new property and was nearly flawless when we stayed there. We received an upgrade to our room and found it to be very comfortable. The bed was somewhere between medium to firm and worked for both of us.

The rooftop pool area is not to be missed. It's an indoor pool on the roof of the hotel with a sizable deck to the side with wonderful view. The workout facility wasn't cramped and we were able to use the weights and cardio machines without a wait.

It's hard to stay at a Kimpton without commenting on the accommodating staff. I don't recall any particular interaction with the staff that left me smiling, but I just remember feeling like they were friendly and went out of their way to help, particularly with our questions about the area.

Finally, we love the wine happy hours! Returning from a day of sightseeing and shopping, it was nice to swing in, drop off our bags, have a glass of wine, then head back out for dinner. The location is very convenient to many dining options, so you won't have to worry about venturing very far for a bite to eat.

One more thing -- if you're not a member of their rewards program, we've found it to be worth it. We get notified when a new property opens and often receive emails alerting us to special deals. In fact, our first stay at the Palomar was at a member's only promotional rate. That was icing on a very tasty cake.

Room Tip: Ask for a room away from the elevator. Being that the hotel is right downtown, guests might not be a...
See more room tips
  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask UrbanExplorerTES about Palomar Chicago, a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, General Manager at Palomar Chicago, a Kimpton Hotel, responded to this review
December 6, 2012
Dear UrbanExplorerTES:

Thank you so much for the detailed and thorough review you posted. We truly appreciate the many tips and recommendations you have made to the TA community. They are all spot on.

We look forward to welcoming you back one day.

All the best,

Nabil Moubayed
GM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
“Great Stay as usual.”
5 of 5 stars Reviewed December 4, 2012

I have stayed at the Palomar a few times and every time it has been a pleasure.
The staff is outstanding. The front desk staff is friendly and helpful. The rooms are great.

I never stay anywhere else.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Albert H about Palomar Chicago, a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPalChi, General Manager at Palomar Chicago, a Kimpton Hotel, responded to this review
December 6, 2012
Dear Albert H:

We truly appreciate your loyalty and honesty. Please let us know if we can ever do anything more to make your stays even more enjoyable.

All the best,

Nabil Moubayed
GM - Palomar Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Palomar Chicago, a Kimpton Hotel

Address: 505 North State Street, Chicago, IL 60654
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 164 hotels in Chicago
Price Range: $$$
Hotel Class:4 star (4*)
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