My wife and I regularly stay in Chicago for quick get away weekends or special occasions, and usually stay in the Four Seasons or Penninsula. Not any more. As great as those hotels are, the Elysian really exceeded our expecations. Beautiful rooms, especially the balconies. Very attentive service without being overbearing. Delicous food. Incredibly quiet rooms with top notch furnishings, sound sytems, TVs etc.
Also, felt like a much smaller, more intimate hotel than the other big names in Chicago, which for us was a big plus.
Loved the no tipping policy. Makes life just a little easier when you are there. Had a snafu with the spa scheduling and it could not have been hanlded more professionally or generously. Very impressed.
The room service food was top notch and for this level of hotel, quite reasonable.