I did not plan to stay in Chicago, but with the thunderstorm system moving through Chicago, I thought I would forcibly be stuck at O'Hare for the night. Luckily, there was an availability at the Waldorf Astoria. Checking in around midnight, I was greeted by a very welcoming and enthusiast staff at the front desk. As a HHonors Diamond member, I was very pleased to find out that my room was upgraded to the Luxury Suite. The room was beautifully appointed with a separate living area and a real fire-place. The bathroom had a TV in the mirror and was stocked with Salvatore Ferragamo toiletries. The bedroom was on a small side but the bed was just awesome.
Overall, Waldorf Astoria Chicago was able to turn my travel-craziness night into a wonderful relaxing time.The most impressive thing here is the service, the staff here really know hospitality and the little things that make their guests feel welcomed.