I stayed at this hotel with my fiancée. Was greeted by Roman on concierge who upgraded us for FREE! To a suite. This gentleman was utterly professional and the check in process was seamless. The room and facilities were amazing. Tommy on checking out the next day even printed off my boarding card for my flight. All in all an excellent hotel with friendly helpful staff who make you feel welcome and special. Can't wait to return.
- Official Description (provided by the hotel):
- The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more less
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