What a class act this hotel is! We had such a great experience throughout our entire trip. We were in town celebrating a birthday and visiting family in the area. We received a great upgrade to an amazing suite which really started our weekend off right. The room was beautiful: the enormous marble bathroom; the fireplace in the living room; and the super comfortable bed in the bedroom; the magnificent views. I really loved the overall casual elegance of this property--everything is gorgeous and high quality without feeling stuffy and I really appreciated that. Our room really felt like it could be "home."
We had brunch at Balsan Restaurant and thought it was delicious--and so were the champagne cocktails. My spa services were great--especially the massage I received.
The staff really provide over-the-top service, despite the no tipping policy. They anticipated our every need throughout the stay. The concierge was helpful at getting us last minute reservations at Topolobampo on a Saturday night--which was fantastic by the way!
The neighborhood (Gold Coast) could not be a better. Within a block of the hotel you'll find world class shopping and anything else you could possibly need. I should also mention the fantastic corner grocery/takeout place The Goddess and the Grocer: we would go there to grab a bottle of wine and early evening snacks for our room; or our morning coffee and yogurt--great selection and prices, very convenient.
I cannot imagine staying anyplace else on my future visits to Chicago--and highly recommend this Waldorf!
- Official Description (provided by the hotel):
- The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more less
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