The WAC merits its high ranking as a luxury hotel, but it's the people that make it a place I'd recommend without reservation. Everyone always (without exaggeration) was smiling, friendly and helpful, and unpretentious about it (a key component, in my opinion, to staying at a place you are calling "home" for a short time;and often lacking at high-end properties). WAC still has their no-tipping policy (confirmed by the front-desk person who showed me to my room) and the philosophy behind this is evident throughout. Even small annoyances (such as a beeping fridge that had to be reset by maintenance because housekeeping had left the ice drawer open) are made inconsequential when promptly handled with an apology and a smile.
- Official Description (provided by the hotel):
- The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more less
- Reservation Options:
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