Great location, amazing room, very large spacious bathroom with a huge tub and TV in the mirror, breakfast spot on and great food at lunch. The service was great overall, except for the front desk who seemed very bored or just very tired (we arrived around 11 pm).

I stayed at the Waldorf in Dec. 2012 and absolutely loved it. The location of the hotel cannot be beat--right in the Gold Coast area, around the corner from all the high-end stores and a short walk to Michigan Ave. I had the Astoria suite which was enormous--nice size living room with working fireplace and a good sized balcony overlooking the city and the lake, a litte bar area, a big bedroom with a separate dressing area, and an enormous bathroom with shower and separate soaking tub and a two sinked vanity. The overall decor is contemporary/modern but comfortable. The bed was also very comfortable and the amenities top-notch. The service was exceptional. For example, we asked for a taxi to go to a restaurant and the hotel drove us in the hotel car instead. The hotel is a "no tipping" hotel where all services are included in the rate. That took a little getting used (feels odd not to tip bellmen). There is free wi-fi in the room and the internet connection was very fast. The conceirge was extremely helpful in arranging transportation, restaurant recommendations, etc. All in all, an excellent hotel. I want to go back to Chicago just to stay in the hotel.

This hotel was fabulous. I travel to Chicago almost every other week and was VERY fortunate to stay at the WA. The service was fantastic, we were running late to a meeting and they offered us the hotel car to get there in time. The rooms had great bathrooms (large showers, tv's in the mirror's), which every girl needs. I along with my coworkers all had suites, with living rooms, fire places, ice makers in the room and we all LOVED this hotel. It's close to walk to shopping, restaurants etc, The only thing we didn't love was the hotel bar, but since there are so many others so close, it was not an issue. A special thank you to Roman at the front desk, for helping to get our clients checked in so smoothly, above and beyond service.

It wasn't until I went to write this review that I learned this was the #1 rated hotel in Chicago. This is the nicest hotel I have ever stayed in. The rooms are nothing short of spectacular. My suite was like a studio apartment with a fireplace, work area, huge bathroom (with TV embedded in the mirror so I could watch and shave), comfortable bed, and enough closet space if I wanted to move in. The service in the hotel was simply perfect. Great location near Michigan Ave and all of the shopping one could want. It would pain me to stay anywhere else on my next visit to Chicago.