This hotel definitely lives up to it's positive reviews - it may be the best place I've stayed. The facility is top notch and the staff is the friendliest I've encountered. VERY good service. Our room was a Luxury One Bedroom King Suite and it was large enough for 4. Bathroom included a good sized tub, separate shower and toilet facilities. There was also a half bath located in the hallway, which was convenient for the kids using the sofa bed (they did not have to enter our room). The main living area had a nice fireplace, a refrigerator, microwave and ice maker. There is also a balcony, but this time of year is not the best time to use it. Overall, the room was very quiet as well.

We ate breakfast at the hotel restaurant and it was O.K. The fingerling potatos were delicious, but my wife's eggs were not cooked correctly (very under cooked - she ordered over hard and they were pretty runny, which is nearly unedible for her) and I received the wrong order. It was a bit slow as well.

We did not use the exercise facilities, but we did tour them and they were very impressive. They have a 60 foot lap pool as well, a seperate room for yoga and jacuzzi tubs in both the men's and ladies' lockerooms.

The location is good and I particularly liked the courtyard/ hotel's enterance off of E. Walton - you did not have to hurry getting in and out of your car and they park it on site so you do not have to wait long for the valet to retrieve it.

As I said, the staff was very attentive, professional and friendly and really made the overall experience quite favorable.

I have stayed at many hotels in Chicago (including the Peninsula) and I will definitely return to the Waldorf.

This was a beautiful hotel. Charm and decent location.

Although far from museums for the family, the house car ferried us to most destinations conveniently.


Super cozy bar for a late night cocktail and the spa is beautiful.

Room service was pricey but good food and came in a hot box trolley which was nice.

Family note...There are no 2 bedroom suites and the sleeper sofa was not the best for teenage sons. This was our only complaint and the charming room more than made up for it.

Super comfortable for a family weekend and I will return for business as well.

Really my new favorite!

Look, my go-to hotel in Chicago is the James. Was this better? No...and let me explain.

It's more traditional, old school and, um, upper 1%-er. You can tell by the Wall Street Journals lining the crystal chandelier lit hallways in the AM.

The lobby is awkward. There is no bar or activity in the lobby area. The restaurant/bar are on the second level. The bar, in particular, is small, dark and odd. The rooms are large and nice, but so what? This is my parent's hotel. It's just much too old school traditional for my taste. Back to the my go-to...

I wanted to write a review because this hotel deserves to be recognized for its superb customer service, cleanliness, and all around ambiance. It's also warm feeling, verse over pretentious.

I live in Chicago, and my husband and I enjoy luxury get-aways. We will stay here again for another "stay-cation." I'd like to come in the summer, so we could of sat our on the balcony and drink. I do hope they have furniture to do that in the warmer months.

I like that you can stay within the hotel grounds the whole weekend- Beautiful spa, fire place in room to read, and upscale bar. I would like to see a small menu of food at Bernards and/or desserts options. Balsan is a great restaurant for brunch, and we also really enjoyed ordering oysters, cheese and olives there for late night dinner.

I'm hard to impress, and we really loved our entire stay here.