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“Great Hotel, Service is The Best!” 5 of 5 stars
Review of theWit - A DoubleTree by Hilton

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theWit - A DoubleTree by Hilton
4.0 of 5 Hotel   |   201 N. State Street, Chicago, IL 60601 (Downtown / The Loop)   |  
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Intimate Escape Special
Ranked #41 of 177 Hotels in Chicago
Certificate of Excellence 2014
Pittsburgh
1 review
1 helpful vote 1 helpful vote
“Great Hotel, Service is The Best!”
5 of 5 stars Reviewed August 11, 2009

On our first trip to Chicago, we couldn't have gotten luckier! We got a great deal amazingly enough through Priceline. We got to the hotel and were pleasently suprised. Not only is it beautiful and super trendy, it is close to everything! We flew into Midway, took the L and got right off, and our hotel was right there! Everyone was very welcoming. We checked in and found our room to be awesome! Really trendy and quite large. we were facing the front next to the L and never heard a thing, and we were only 6 floors up. It was slightly annoying to show our card every night because of the Roof, but it really did eliminate the crowdedness in the hotel. Plus the staff was really nice about it. Li, the concierge, was the best. He was so helpful and had great suggestions. He saved us tons of time at the Sears Tower, ask him how! The Wit would do well to give him a raise so tthat he would never be tempted to leave! He even gave us his cell phone number in case we had any questions!!! We have never had that happen before. I also got up every morning half awake and the doormen always pushed the door open for me and pointed me in the right direction. They even helped us with tickets when the concierge staff wasn't available. We felt really taken care of and would absolutely stay there again!

  • Stayed August 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed August 10, 2009

Two 53 year olds, two teens in my family. You can read all of these reviews on here, but really, everyone's saying the same thing. Only one type of people can stay here: trendy, well-to-do, well dressed DINKs (double income no kids) in their twenties. That's the truth and that's all there is to say on this subject. If you do not fit this criteria, you will feel out of place and the staff will be reluctant to let you in and try to prevent you from entering the elevator. Anyway, on to the review...

PROS- Fresh baked warm cookies at check-in, EXCELLENT location, comfortable beds, great staff, wonderful and helpful concierge

CONS- No lock on bathroom doors, snobby twentysomething name-droppers who judge you on your appearance that come to socialize on the pathetic rooftop lounge, and the staff who try to block you from getting into the hotel because you're wearing flip flops and jeans, showerhead was broken

Great location, staff, and concierge. I just wish I could take my own little wrecking ball and get rid of the 27th floor lounge. Which would get rid of all those snobs. And then the staff would let me get into the elevator to get to my room. They line up on the sidewalk to get up to the lounge. I got great satisfaction out of waving my VIP card to go to the front of the line (all guests staying there get one for the lounge) while wearing my ripped jeans and flip flops. The showerhead slides on a metal bar to adjust the height, but it kept sliding down.

  • Stayed August 2009, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about theWit - A DoubleTree by Hilton

Address: 201 N. State Street, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#11 Spa Hotel in Chicago
#27 Romantic Hotel in Chicago
#28 Business Hotel in Chicago
#28 Luxury Hotel in Chicago
#48 Family Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — theWit - A DoubleTree by Hilton 4*
Number of rooms: 298
Official Description (provided by the hotel):
theWit is intelligently renewing one of the original "It" locations on the corner of State (the great) Street and Lake. Its history is rich with artists, theatre people, journalists and musicians as it is nestled between the theatre district and the river. Blending the amenities of a resort with the flair of a boutique hotel, theWit has brought a new energy and vitality to the downtown Chicago Loop. Striking design, unparalleled comfort, and remarkable services create a dramatic sensory experience. This is a destination for anyone who gets "It" or at least wants to. ... more   less 
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Also Known As:
Thewit Hotel Chicago

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