Let me first say that I booked this hotel through Hotwire. I did not know where we were going to be staying until after I completed the reservation.
I was initially excited to get to stay at a Hilton, in the past I have only had fantastic experiences.
But this time was not to be.
The hotel is attached to the airport, so if you are not flying, as my wife and my two small children and I were not, this is NOT THE PLACE FOR YOU.
Parking is either $33 a night for remote daily parking. This is about a quarter mile give or take from the hotel. The other option is valet, which is $47 a night. Both of these are per car and I had two.
The hotel itself was very modern and very visually pleasing.
The negatives were, the bathroom was TINY!
The bed was not comfortable. I ended up sleeping in the recliner. You can hear everything that happens in the hallway.
Need wifi? You can have it for $17.50 a day. That was the price for the premiere service and $16.50 for standard.
Hotel staff was hit or miss. The young lady at the front desk was very helpful. The man from Bell services that called me to let me know my delivery pizza was there, spoke broken English and all but yelled as he demanded I come down stairs and pay for my pizza. I understand he was just doing his job, but a little customer service training would go a long way. (Chick Fil A is a great example)
The delivery pizza was awesome!
It was just a bad experience. I will not stay at this specific hotel again.
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- Also Known As:
- Hilton Chicago o`Hare Airport Hotel Chicago
- Hilton Hotel Chicago
- Hilton Chicago Ohare Airport Hotel
- Chicago Hilton