I've stayed at the Bellwood several times and the location is wonderful. If there are bedbugs, they are quite discreet. The rooms are dingy but not dirty and acceptable for the price. Unfortunately I recently had an experience with staff that cancels out these borderline virtues. On the night in question they only had availability at the top of their price range. I commented that at the price quoted, several full-service hotels were almost competitive. The desk clerk responded by inviting me to go to a full-service hotel -- truculent enough -- but he spiced the invitation with an exhortation for me to "get the f--- out". I was shocked. The same individual had taken my money several times. In my view of the world, this makes me a customer and deserving of at least civility if not courtesy. I concluded that the staff regards its guests as animals or at best the scum of the earth. I will make it a point not to number myself among them from now on. I would not have expected refunds/perks/attentiveness but neither did I expect abuse or profanity.
- Also Known As:
- Bellwood Hotel Chicago