We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Chicago

Free Newsletter

Interested in Hotel Cass Holiday Inn Express and Chicago?

We'll send you updates with the latest deals, reviews and articles for Hotel Cass Holiday Inn Express and Chicago each week.

  • Save Hotel Cass Holiday Inn Express
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d114608?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_BOOKNOW

Hotel Cass Holiday Inn Express: Traveler Reviews


Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Best fare found from Minneapolis to Chicago: $139

Reviews you can trust

78% Recommend
4.0 of 5 stars 157 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (157)
[ Date ] [ Rating ]
Misleading...disappointing, would not stay again!

Hotel Cass Holiday Inn Express

Save Review
2 of 5 stars
mtkkk   1 contribution
Iowa City, IA
Nov 4, 2009 | Trip type: Family
1
person found this review helpful

Needed three rooms with two beds each, none available, also no rollaways available. We had to reserve three rooms with one bed each and were told we could use air mattresses. When we arrived in the room, we understood why no rollaways were available, there is no room for them! In all my traveling I have never seen a room so small. Disappointed in front desk staff, as we all stood in the lobby, they knew there was no way two adults and two teenagers would fit in each room. Also should legally not be allowed. It was extremely noisy all night long, dirty and old feeling.
Gives the franchise a bad reputation. Shocked at the other reviews, it is not a nice property, there are much better options for the same price!

  • Date of stay August 2009
  • Visit was for Leisure
  • Traveled with Family with Teenagers
  • Age group 35_49
  • Member since November 04, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes
  • View profile
  • Compliment reviewer
Check Rates ABS:HotelCheckRates-d114608?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: €100 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
Good value & location but little storage room

Hotel Cass Holiday Inn Express

Save Review
4 of 5 stars
rkhPhiladelphia   2 contributions
Philadelphia
Oct 29, 2009 | Trip type: Business, Solo travel

Considering its downtown location and free hot breakfast, this hotel had a decent rate. The decor in the renovated rooms is... interesting. Different than the usual Holiday Inn format and not over the top. I guess this is a boutique hotel?

However, don't expect much storage area. My room had no dresser or place to put my suitcase. The closet lost part of its space to a small 3-drawer cabinet about the size of a 2-drawer file cabinet. That was the *only* drawer space in the room. Even the desk doesn't have drawers. The room sleeps 2 but I was glad I was solo on this trip. The contemporary squarish sink didn't drain too quickly. And I have yet to stay in a mid-priced hotel with decent toilet paper.

Otherwise, this was a great place. The staff was very friendly, especially the doormen. The room was clean. Free Internet worked fine although I had fewer problems using the wired connection than the wireless (so bring a LAN cable). Lighting and desk space was good. A/C was adequate although it needed some time to cool down the room when I first arrived. I was about a 15-20 minute walk from the buildings around the river which is where my conference was located, and maybe 30 minutes from several museums. The Go shuttle to Midway Airport arrived within a couple minutes of the planned time.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay August 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Age group 50_64
  • Member since August 16, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes
  • View profile
  • Compliment reviewer
Check Rates ABS:HotelCheckRates-d114608?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: €100 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
Great Hospitality - Outstanding Value

Hotel Cass Holiday Inn Express

Save Review
5 of 5 stars
Shawnaree   1 contribution
Kenosha, WI
Oct 11, 2009 | Trip type: Business, Solo travel

I stayed at this hotel for a business trade show Oct 4th and 5th - originally planning to spend just one night. The staff was extremely accomodating - the door man was exceptionally pleasant & the place was clean and well maintained. The building itself is old, the rooms are nothing fancy, but the service was great and there was a full breakfast buffet included in the price. A great location & a great value.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Member since April 17, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes
  • View profile
  • Compliment reviewer
Check Rates ABS:HotelCheckRates-d114608?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: €100 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
Average Hotel-above average location

Hotel Cass Holiday Inn Express

Save Review
3 of 5 stars
royal421   2 contributions
Ann Arbor, MI
Oct 8, 2009 | Trip type: Family

The hotel was nice enough, nothing special. Rooms were very small but we knew they would be going in. The location was the selling point. Very close to John Hancock, shopping mall, and bus lines. The breakfast was pretty good, alot to offer. If you can get a good price (we paid $79.00) it is a good place to lay your head.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay August 2009
  • Visit was for Leisure
  • Traveled with Family with Teenagers
  • Member since March 22, 2004
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes
  • View profile
  • Compliment reviewer
Check Rates ABS:HotelCheckRates-d114608?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: €100 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
Great Location and value for site seeing in Chicago

Hotel Cass Holiday Inn Express

Save Review
4 of 5 stars
seasoned_traveler81   4 contributions
Michigan
Oct 6, 2009 | Trip type: Family

We got a great deal on hotwire for this hotel. The location is perfect for site seeing. The magnificent mile is a few blocks away, as well as the Sears (or Wilson's) Tower. The staff is very pleasant and always greeting and saying "welcome" when you come into the hotel.
The room size is very small though, or as the staff put it, "cozy" but that can be expected for a downtown hotel. The rooms are clean. The breakfast is good, with eggs, cereal, cinnamon buns, etc.
Overall a good deal for the price we paid.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since March 15, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes
  • View profile
  • Compliment reviewer
Check Rates ABS:HotelCheckRates-d114608?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: €100 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Hotel Cass Holiday Inn Express? Share your experiences!

Write a Review
Add Photos
Add Videos
Travelers Who Viewed This Property Also Viewed
Location: Chicago, IL
€124*
Check Rates ABS:HotelCheckRates-d90973?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
€102*
Check Rates ABS:HotelCheckRates-d111486?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
€152*
Check Rates ABS:HotelCheckRates-d87620?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
*Average price

Do You Own Hotel Cass Holiday Inn Express?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Center
  • Add Photo
  • Add Video

Hotel Cass Holiday Inn Express Also Known As

  • Holiday Inn Express Chicago
  • Holiday Inn Chicago
  • Chicago Holiday Inn
Address: 640 N Wabash Ave, Chicago, IL 60611