By God...we were shocked. On a vacation to US and we came from LA tired. We went to Holiday Inn Cass Hotel in Wabash Avenue. Initially we were very happy to find accomodation in the magnificient mile area. But as we entered the room, we were surprised and breathless. My goodness, it was a 10×10 room with the bed occupying the major portion, room no. 1006. There was no room to open our bags. No place to dry our wet clothes..courtesy the weather in Chicago. We contacted front desk but they said sorry for tonight as the hotel was full. We thought of checking out, but it was raining really hard that evening. So we put on for the night. The next morning we went to the front desk and spoke to Mr.Corey. A fine person, Mr. Corey tried his best to solve our problem and gave us room no. 1000. This was a room with a slightly bigger dimension and we were relieved.
Rooms are ok and clean but very very small comparing to American standards.
Location wise, hotel is situated in a very nice location. There are many restaurents in Ontario street a block away. Major attractions like Hancock tower, Navy Pier and the lake beach are close by and within $ 10-15 by taxi.
Breakfast is usual and good. Complementary Wifi is fast. No fridge in room, no irons or rack to dry your clothes.
Service is good. Concergie is avaiable. They were kind to bring the luggage to the rooms.
It is a hotel which is good if you plan to use the room for a night's sleep. Great locational advantage for the low price for the room. Bus and CTA trains to OHare is just a few blocks away.
- Official Description (provided by the hotel):
- Welcome to our Holiday Inn Express Magnificent Mile Hotel. Our downtown Chicago hotel, conveniently located off Michigan Avenue on the Magnificent Mile, is situated in the heart of Chicago near several businesses and attractions. Business travelers will appreciate our downtown Chicago hotel location near major companies such as Deloitte, Boeing, AT&T, Sun Microsystems, Computer Sciences Corp. and Northwestern Hospital. Flying into Chicago? Our Chicago hotel is close to O'Hare (18 miles) and Midway (12 miles) Airports, saving time for the busy executive. Staying at this landmark Chicago hotel will make it easy to visit popular Chicago attractions like the Shedd Aquarium, the Art Institute, Navy Pier, Lincoln Park Zoo and Millennium Park. Catch a game with one of the 16 professional sports teams in town. At our Chicago downtown hotel, you're just 2 blocks away from Michigan Ave, Chicago's Magnificent Mile. Newly renovated, this historic Holiday Inn Express Magnificent Mile hotel has 175 guestrooms and 3 suites. The public areas reflect 1920s Beaux Arts' architecture and feature a great room with comfortable seating areas for the complimentary Express Start breakfast. Our Chicago hotel provides a chic, urban setting that is Wi-Fi friendly, stylishly updated and convenient to downtown businesses and attractions. Whether you visit Chicago for business or vacation travel, stay comfortably at our Magnificent Mile hotel. ... more less
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- Also Known As:
- Holiday Inn Express Chicago
- Holiday Inn Chicago