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“Good location, friendly staff, good rate. Thats all you need” 4 of 5 stars
Review of BEST WESTERN River North Hotel

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BEST WESTERN River North Hotel
3.0 of 5 Hotel   |   125 West Ohio Street, Chicago, IL 60654 (Near North Side)   |  
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Ranked #77 of 174 Hotels in Chicago
Whitecourt, Canada
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
“Good location, friendly staff, good rate. Thats all you need”
4 of 5 stars Reviewed February 16, 2014

We were stuck in Chicago after our plane was cancelled to New York. Found this hotel on my BW iPad app then phoned and got a much better rate than that which was offered online. The rooms were enormous and everything worked as advertised.

Room Tip: We had a room on the street side which was slightly noisy but was excellent for amenities.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review, February 17, 2014
We're sorry your travel plans had to change but we're so happy we got a chance to connect with you and offer you hospitality! We're glad to hear that the experience was a very positive one.

We'd love to see you on a future trip! Until then,

Samuel
Marketing Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,480 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
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English first
Dodgeville, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 14, 2014

We had a comfortable room for the money in downtown Chicago! We were only 10 blocks from Michigan Ave. and just a few blocks from a school we were visiting. Though the hotel elevator was located outside from the lobby and main building, we were glad to have a place affordable in the heart of Chicago.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review, February 17, 2014
Thank you for your compliments! We're so glad you enjoyed your time with us and appreciated the location and value. We hope you'll be back again and let us know how we can make your stay even more comfortable.

Samuel
Marketing Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
gainesville Va, United States
1 review
4 of 5 stars Reviewed February 12, 2014

This hotel offers walking distance to everything in downtown chicago. Free parking is good. Fitness center and indoor pool are a plus. Staff are fantastic. I and my son really enjoy the whole experience.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Pleasant, MI, United States
1 review
4 of 5 stars Reviewed February 11, 2014

Good Hotel with free parking which is a plus. Good location in Chicago. Helpful staff. Clean comfortable room with good lighting. Has a nice pool. Convenient restaurant within the hotel itself. Valet parking on site which is nice.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review, February 12, 2014
Thank you for taking the time to write a review! We're very pleased to see you enjoyed your stay and found our amenities & services to be just what you needed. We invite you back to stay with us on your next Chicago trip.

Samuel
Marketing Mgr.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, United States
1 review
5 of 5 stars Reviewed February 10, 2014

We were more than pleased to stay at he Best Western river North. It was very, very clean and the entire staff was so friendly. the bed was very comfortable. the Free Parking was such a blessing. We thoroughly 'felt at home' and enjoyed our three night stay.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review, February 12, 2014
Thank you for writing a review. We're so so glad we could make you feel at home - one of our top goals! We're glad you enjoyed the stay, and we hope you'll come back to see us in the future.

Samuel
Marketing Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago Subs, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 9, 2014

Considering I am from Chicago, I know how brutal this winter really is but the pool water was FREEZING!!!! Picked this site because of the pool, and the sunbathing deck is GORGEOUS and shows the city I love, but you would have thought they would make sure the pool temperature was up to par, considering the cold. and in my room the toilet size is perfect for toddlers, but adults, not so much (not as in handicapped larger size, just a standard size toilet). Those of us with bad joints, will (and I did) had a devil of a time with it.

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review, February 10, 2014
Thank you for submitting a review of your experience with us. We're glad that you enjoyed your overall stay, though we apologize that the pool was a lower temperature than you were expecting on the day you used it. It's true that the unusually cold temperatures outside have affected things like the pool but we can assure you that such problems are not typical, even in the winter.

We hope you'll come back and try the pool again to find it nice and warm!
Samuel
Marketing Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hudsonville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2014

The staff at this Best Western were great, and especially Wallace! They went out of their way to make sure we had everything we needed and were very friendly. Our room was large, very clean, and the bed was comfortable. We will definiely stay again.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN River North Hotel

Address: 125 West Ohio Street, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#50 Family Hotel in Chicago
#64 Romantic Hotel in Chicago
#87 Business Hotel in Chicago
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN River North Hotel 3*
Number of rooms: 150
Official Description (provided by the hotel):
Experience the Windy City from the only downtown Chicago hotel that offers free parking and convenient location just minutes from Michigan Avenue and Navy Pier!The award-winning BEST WESTERN River North Hotel is an affordable and convenient choice for business and leisure travelers alike. Offering great rates, this downtown Chicago hotel makes it easy to explore the city's most famous attractions, from Navy Pier to Sears Tower. World-class shopping along Michigan Avenue's Magnificent Mile is just six blocks away. Some of Chicago's most famous museums are less than two miles away, and visitors of all ages delight in exploring Shedd Aquarium, the Adler Planetarium and the Field Museum of Natural History. And what visit to Chicago is complete without a ball game? Whether its baseball, basketball or football, this Chicago BEST WESTERN is within five miles of Wrigley Field, Soldier Field, The United Center and US Cellular Field. In addition to free parking in downtown Chicago, business travelers appreciate that this Chicago hotel is conveniently located near educational, medial and machinery businesses, the Chicago Financial District, and the Chicago Loop Business District. Chicago O'Hare International Airport is just 12 miles away from this Chicago hotel.The BEST WESTERN River North Hotel is known for its great service, friendly staff, cleanliness and amenities that make guests feel at home. Our newly renovated, contemporary rooms and suites offer cable TV with HBO®, high-speed Wi-Fi, room service, a coffee maker and much more. After a busy day in the bustling city, guests at this Chicago hotel can enjoy a deep-dish pizza at our onsite restaurant, take a dip in our indoor pool, or relax on the sun deck and take in the marvelous city views. ... more   less 
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Also Known As:
Best Western Chicago
Chicago Best Western

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