We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The perfect place” 5 of 5 stars
Review of The Whitehall Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added The Whitehall Hotel to your Saves list
The Whitehall Hotel
4.0 of 5 Hotel   |   105 East Delaware Place, Chicago, IL 60611 (Gold Coast)   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Offer
Driver's Dream Package
Ranked #87 of 177 Hotels in Chicago
Stewardson, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“The perfect place”
5 of 5 stars Reviewed 2 days ago NEW

We checked in late because our train was late getting in. The young man at the desk met us with a smile and said yes we are expecting you. He made us feel very welcome.
Our room was spotless clean. The bed was very comfortable. I loved the duvet. Very snuggly.
The bathroom was super clean. Plenty of hot water everyday.
I bragged to the housekeeping staff that the floors were barefoot clean. Which is a very high compliment for me.
Our stay was a weekend get away for my husband and myself. It was right in the heart of shopping and great eats.

Room Tip: We had a partial view of water tower place and caught the moon peeking around it one night.
See more room tips
  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

367 reviews from our community

Traveler rating
    155
    126
    52
    20
    14
See reviews for
51
134
32
73
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Peoria, Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Whitehall Hotel will forever hold a special place in my heart. It was one of the first places my girlfriend and I stayed together when we rang in the New Year 2014. The hotel's location is in close proximity to everything. The staff was warm and inviting, and the room was very clean and tidy. Fast forward a year and a half, and the Whitehall became the location of choice to propose to my girlfriend. A few weeks to the date, I met with the concierge, Joseph Cranford, and together we brainstormed some ideas and sent many emails back and forth. The day of the proposal Joseph and staff went above and beyond to help ensure everything went without a hitch. Joseph sent out for flowers that I specifically requested. He lit candles all around the outdoor patio of one of the suites (which had an amazing view!) and setup music. Ten minutes before we arrived, one of the patio lights burned out, so he had to quickly have one of the engineers screw in a new lightbulb. He and the engineer even agreed to served as stand-ins to help the photographer (my best friend) ensure that every angle could be seen and captured on camera. Upon our arrival, Joseph played his part brilliantly, and in the end, I was able to surprise her with a proposal this past weekend and she said yes! Not stopping there, Joseph made reservations at Cafe des Architectes for the next day so that we could celebrate our engagement with our families. All this could have not been done without the help of Joseph and the Whitehall staff. I am so grateful for everything they have done to help my now-fiance and me have a great start to the rest of our life together.

  • Stayed May 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Fabulous hotel that is near most everything there is to do. Staff was very friendly and helpful. The room was very clean and comfy. I loved everything about this hotel. I definitely plan to stay there again.

Room Tip: Not applicable
See more room tips
  • Stayed April 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review, 3 days ago
Dear Susan M,

Thank you for taking the time to submit a 5-star review about your recent experience here at The Whitehall Hotel. I am glad that you enjoyed our location which is just minutes away from public transportation, shopping, and fine dining. I am also delighted to hear that you found the rooms to be clean and comfortable and the staff very friendly. It is great news to hear that you loved everything about our hotel and it would be our pleasure to welcome you back in the future.

Sincerely,

Michael P. Grimes
Front Office Manager
The Whitehall Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St Cleer, United Kingdom
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

What a fab boutique hotel. It's not just the hotel that is full of old Chicago character, but the staff too! We had a very warm welcome from the valet parking attendant and reception staff after a long days travelling from the UK. We were on the 20th floor and the room was excellent with a massive comfortable bed and huge TV. Reliable free wifi and complimentary tea and coffee in the lobby for breakfast time. Excelent location within walking distance for all Chicago Downtown shopping and attractions. A little disappointing that there were no coffee or tea making facilities in the bedroom. The only other downside was that they managed to loose my Mustang Convertable (but they did find it again saving me a long walk to LA)! Thanks guys for the great stay hope to see you all again sometime.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review, 6 days ago
Dear Andy S,

Thank you for submitting a 4-star review on TripAdvisor about your stay at The Whitehall Hotel. As a member of the Historic Hotels of America, our property offers a unique blend of old-world charm and modern amenities and we are pleased you enjoyed both during your stay with us. Thank you for taking the time to share your experience as well as the nearby attractions you enjoyed. Seeing that you are a senior contributor on TripAdvisor your feedback is very important to us so I sincerely hope that your car was not misplaced. Once again thank you for submitting a review and we hope to welcome you back to The Whitehall in the not too distant future.

Yours in hospitality,

Michael P. Grimes
Front Office Manager
The Whitehall Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kildare
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

on michigan avenue. check in best ever , lovely friendly happy receptionist, very helpful and just a joy to deal with her Bizzar was her name nothing was too much bother for any staff member , from porter/valet concierge Joseph is a mind of information , was sooooooooo helpful with anything we needed to enquire about. restaurants, tours etc.
we were on the 18th floor , room 1807, really spacious , very clean

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review, 1 week ago
Dear cathy705,

Thank you for taking the time to leave a 5 star review based upon your most recent stay. We are delighted to hear that you had a memorable and enjoyable stay here at The Whitehall. I will share your feedback with the staff especially Bizarre and Joseph to help motivate and inspire us to keep delivering excellent customer service. Everything we do is aimed at providing a memorable experience for all of our guests and we hope that you will choose to stay with us again when your travels bring you back to Chicago.

Warm Regards,

Michael P Grimes
Front Office Manager
The Whitehall Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Selby, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Situated just off Michigan Ave the location is superb. The rooms were clean & very spacious.
The friendliness of the front desk in particular Bizarre was very impressive. She would offer information & advice on places to visit, how to get to them and generally had a wealth of local knowledge. I'd definitely recommend this hotel to anyone visiting this awesome city.

Stayed April 2015, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review, 1 week ago
Dear Colire,

Thank you for taking the time to post a stellar 5-star review about your stay at The Whitehall Hotel. We are pleased that we were able to meet all your needs and make your stay in Chicago a great one. I will be sure to congratulate Bizarre for a job well done for providing you with exceptional customer service. I truly appreciate that you would highly recommend our hotel because we would love to welcome you or anyone of your friends and family back in the future. Once again thank you for such a superb review it was our pleasure to have you as our guest.

Yours in hospitality,

Michael P. Grimes
Front Office Manager
The Whitehall Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Keystone, Colorado
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 2 nights in Chicago at the Whitehall Hotel. We were greeted by an attentive valet staff and door person, as well as friendly and efficient front desk people.

The lobby is a little small if you arrive during a busy check-in time, and the elevators speak to a former time, but the stay was delightful.

The bed was comfortable and the room featured a comfortable chair as well as a flat screen with adequate TV channels for our needs. We chose the hotel due to its location and it did not disappoint! Walking distance to Michigan Ave shops and fun.

  • Stayed October 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review, 1 week ago
Dear kf3rdfloor,

Thank you for taking the time to tell us about your most recent stay at The Whitehall Hotel. We are absolutely delighted that you enjoyed your stay with us. Everything we do is aimed at providing you with an excellent guest experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts on the location of the property as well as our friendly and attentive staff. We look forward to your next stay when you return to the “Windy City.”

Sincerely,

Michael P. Grimes
Front Office Manager
The Whitehall Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to The Whitehall Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Whitehall Hotel

Address: 105 East Delaware Place, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Best Value Hotel in Chicago
#44 Luxury Hotel in Chicago
#61 Family Hotel in Chicago
#77 Romantic Hotel in Chicago
#84 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Whitehall Hotel 4*
Number of rooms: 221
Official Description (provided by the hotel):
The Whitehall Hotel, Chicago's True Independent Boutique Hotel, is a luxury property with impeccable service situated in the heart of the Gold Coast, steps from the Magnificent Mile, iconic attractions and designer shopping. You will feel the modern warmth, relaxed grace and welcoming ambiance of The Whitehall which recently completed a multi-million dollar renovation. Our guests experience unparalleled personal service from the moment they are welcomed, during their stay and when they are remembered upon a return trip. Designed for both the leisure and corporate traveler, our luxuriously appointed rooms and suites reflect the classic character and sophisticated charm of The Whitehall. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Orbitz, Amex, Cheap Tickets, HotelTravel.com, getaroom.com, Priceline and Hotels.com so you can book your The Whitehall Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Whitehall Hotel Chicago

Owners: What's your side of the story?

If you own or manage The Whitehall Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.