This hotel was perfect! The staff was so friendly and helpful and they could meet your every need. The concierge was incredible, too. There was absolutley nothing he didn't know about the city. He really contributed to our visit to chicago! The room was perfected in sanitation, design, and comfort. The beds are cozy and big, with a nice, soft matress, and the room has a very intresting contemporary design. And the room was SPOTLESS! The maid NEVER missed a spot! Never had service like that! While you're there, you are waling distance of the Magnificent mile, Water Tower Place, the Chicago Tribune Building, and the Chicago River. You're gonna have to use public transit to get to many of the other attractions though. Its about a 10 minute cab ride to any of them. Couple flaws - If you don't like elevators, request a low floor. The building was an office building, and the elevators aren't meant to work in a hotel. The elevators can get really crowded. They're small too. Another thing is that this hotel is across the street from a hospital. Sirens scream a lot around there. But overall, I LOVE THIS PLACE! Only hotel I would ever stay at in the windy city! WILL STAY HERE AGAIN!