We booked this holiday through an internet booking site – it was cheaper than booking direct. We were upgraded from a room to a suite upon arrival. The king sized bed was very comfortable. Everything was spotless so I am surprised by some of the comments here.The staff were all so friendly and accomodating. The young man at check in ( I forget his name) and Anna were very helpful with all our needs including booking tours. One of the bell hops went out of his way to help us find the easiest way to get where we were going.The location is perfect for a downtown visit- a 10 minute walk to Navy Pier. Just around the corner from great shopping. The location is excellent for all the tourist attractions, shopping, Magnificent Mile.We had breakfast at the little lobby coffee bar and drinks on the roof top deck. It is located right next door to a great deep dish pizza place Gino's East.
Thank you Mile North we will tell friends about you and we will be back!
Our only concern was that the dead bolt on the door didn't work. We asked repeatedly for it to be fixed. We were told the handle locks were enough and that we didn't need the deadbolt...? Glad to say we always travel with an extra lock and alarm but it was a little disconcerting.