We booked this holiday through an internet booking site – it was cheaper than booking direct. We had booked for five nights. When we arrived, which was just a little after the check-in time, our room was not ready. The receptionist recommended that we waited in the café lounge area which is in the reception. The Manager on duty (it was a man, I am sorry I cannot remember his name) came over to us and offered us complimentary drinks due to our inconvenience. We had not complained so this was a nice touch. We only had to wait a short time before our room was ready. The Manager was very friendly and helpful and throughout our stay made an effort to chat to us to make sure everything was okay. The café lounge had a variety of drinks and food that you could order.
Our room was lovely and clean. It had the added bonus of having a fridge in your room so that you could keep anything you bought in it, such as cheesecake from the local shop!! Wi-fi was free also which is not always the case in American hotels. It had a lovely roof top bar which was very relaxing. We had to stay in Chicago an additional two nights and again booked through an internet booking site and therefore pre-paid. However when we arrived home we noted that the hotel had charged us again. I contacted the hotel and they reimbursed us quickly however it was unfortunate that this happened. In the reception areas there are computers that you can use with no charge and you can print off your boarding cards etc when checking in flights. The reception staff were very helpful and polite and will assist with sending faxes should you need to. The location is excellent for all the tourist attractions, shopping, Magnificent Mile. Overall the hotel offered a very good experience and we were happy with my stay. I would definitely stay here again.
- Official Description (provided by the hotel):
- MileNorth combines the sophistication and style of an urban Chicago hotel with the comfort of a Midwestern retreat. MileNorth puts guests in the middle of the best that Chicago has to offer. Just steps away from the famous shopping of the Magnificent Mile. An easy walk takes you to the theatre district, the lake, Navy Pier, Wrigley Building or Tribune Tower. The 213 contemporary rooms and suites offer plenty of room to relax and kick back. Dine at our own Ferris & Jack restaurant with an exceptional contemporary menu or explore the many dining options right outside our door. Enjoy the incredible views of our indoor and outdoor Chicago rooftop bar and lounge, 52EIGHTY. ... more less
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- Also Known As:
- Affinia Chicago Hotel Chicago
- Chicago Affinia Hotel
- Affinia Hotel Chicago