We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location, pleasant staff” 4 of 5 stars
Review of MileNorth, A Chicago Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Save
You added MileNorth, A Chicago Hotel to your Saves list
MileNorth, A Chicago Hotel
4.0 of 5 Hotel   |   166 East Superior Street, Chicago, IL 60611 (Formerly Affinia Chicago) (Near North Side)   |  
  |  
Hotel website
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Up to 40% Off Your Stay!
Ranked #44 of 174 Hotels in Chicago
Mahopac, New York
Contributor
11 reviews 11 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great location, pleasant staff”
4 of 5 stars Reviewed July 23, 2014

We booked this hotel through Priceline and didn't realize that the hotel would not guarantee a room with two beds. When we arrived we were offered a room with a queen bed and not even enough room for a roll away. Since I must have my own space, we upgraded to a king suite. The staff was very helpful with this and the room was so spacious! Some reviewers liked eating at Gino's next door, but neither of us were impressed and the lines were long. We enjoyed walking down St. Clair and eating at Elephant and Castle. And breakfast at the Corner Bakery on the same street was just right.

  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole R, General Manager at MileNorth, A Chicago Hotel, responded to this review, August 5, 2014
Hello Judy,

Thank you for sharing your favorite features and amenities of your recent stay at MileNorth Hotel on Trip Advisor. We are happy to hear you enjoyed your visit and received an excellent experience. We look forward to welcoming you back next time you are in Chicago!

Sincerely,

Steven Ellingsen | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,846 reviews from our community

Traveler rating
    983
    598
    164
    60
    41
See reviews for
317
672
134
283
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (300)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
New York City, New York
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 23, 2014

Was slightly disapointed by this hotel, but perhaps my expectations were too high.

I used to live in Chicago and visit often. Was not aware of this hotel, but saw a promotion on Jetsetter that advertised a "large suite spread out over two floors with a seperate living room, sofabed..." I decided to splurge, dreams of a duplex room dancing in my head which was perfect as we were in Chicago visiting friends and wanted a seperate place to hang out that wasn't right in our bedroom.

We arrived for our late check-in and the front desk person was friendly, but slow in getting us sorted out. We were also surprised to hear there would be an additional daily tax that was not stated in the Jetsetter price.

The first room we were shown was far from "spread out over two floors." It was a small entrance way with a desk and chair that leads down a few steps to a living room and bedroom area that are not seperated. There was a very small bathroom with one sink and a toilet with a crack in it. The living area also only had two chairs (no couch) and no coffee table so entertaining was out of the question.

We went back downstairs and were switched to another room, the exact same layout and just one floor higher (this one did have a sofabed and table). The view from the 10th floor was south and overlooked a parking structure and some basic office buildings. Nothing special.

The mini bar was oddly loud and not stocked (which for me is fine since I would rather stock it myself, but I found that strange).

The room was right next door to the elevator, but it was fine and quiet.

The lock on the door of our room was jammed and we had a few close calls with not being able to get out of the room.

At check out, I argued the addition of the daily tax as my reservation stated that all taxes and fees were included. They took some time conferring with a manager, but ultimately waived the charge.

All told, it was fine, just not special. I do think they may need to dial back their room descriptions to something that more closely resembles the truth.

Room Tip: 10th floor did not have much of a view. Ask for a higher floor.
See more room tips
  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea M, General Manager at MileNorth, A Chicago Hotel, responded to this review, July 29, 2014
Dear meliberk,

Thank you very much for visiting MileNorth Hotel and for sharing the details of your stay. Our culture is to ensure that we create the best experience for each and every one of our guests. We are disappointed that you experienced several issues and we did not meet your expectations. I have shared your review with my colleagues so we can address these concerns for our future guests.

I welcome the opportunity to speak further about your personal experience. Please let me know if you would like to continue this conversation offline by contacting me directly at the below.


Thank you,

Steven Ellingsen | General Manager
312-787-6000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 23, 2014

We have stayed at this hotel 4 times in the last year while visiting our daughter who lives two blocks away. The location is incredible. The rooms are large, very clean, and huge bathrooms. The fitness center is very well maintained. And, the staff is great! They remembered us on all of our visits. I booked the hotel on Orbitz and got a great rate every time, too. Will definitely stay here again!

Room Tip: There are two towers. We have stayed in both. One side has views of the street and are more expensiv...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea M, General Manager at MileNorth, A Chicago Hotel, responded to this review, July 29, 2014
Hi Ann!

Thank you for taking the time to share your feedback of your recent stay at MileNorth Hotel. We are delighted to read your appraisal of your room and accommodations. We appreciate your kind comments regarding the professionalism of our team. We certainly look forward to welcoming your return in the near future.

Sincerely,

Steven Ellingsen | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Traverse City, Michigan
1 review
5 of 5 stars Reviewed July 21, 2014

Would definitely return here. It had a hip vibe, with spacious, and clean rooms. Close to everything that I wanted to be close to (Navy Pier, parks, shopping).

The unique eclectic style that the hotel had was welcoming and super friendly. Unlike most hotels where you are afraid to touch things, this hotel was really fun and trendy.

Great staff, food, and rooms.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea M, General Manager at MileNorth, A Chicago Hotel, responded to this review, July 29, 2014
Hello Ashley,

Thank you for taking the time to share your feedback of your recent stay at MileNorth Hotel. We are delighted to read your appraisal of your room and accommodations. We appreciate your kind comments regarding the professionalism of our team. We certainly look forward to welcoming your return in the near future.

Sincerely,

Steven Ellingsen | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Welwyn Garden City, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 20, 2014

We had a good stay and enjoyed the location but got an unexpected services bill at the end of our stay. on checking-in a deposit was taken for $60 which we were told was for incidentals and were assured would be refunded at the end of our stay. On check-out $40 was deducted from the deposit for wifi which is advertised as free on the website. This low score is due to this sting at the end of our stay. Why say it will be refunded when there is every intention of this deduction.

Hamza

Stayed June 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea M, General Manager at MileNorth, A Chicago Hotel, responded to this review, July 29, 2014
Hello Hamza51,

Thank you for visiting MileNorth Hotel and for sharing the details of your stay. Our culture is to ensure that we create the best experience for each and every one of our guests. I sincerely apologize that your check out experience was less than stellar. I have shared your review with my colleagues so we can address these concerns going forward.

I welcome the opportunity to speak further about your personal experience. Please let me know if you would like to continue this conversation offline by contacting me directly at the below.


Thank you,

Steven Ellingsen | General Manager
312-787-6000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, Ohio
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 19, 2014

We stayed overnight and got a King Suite. It was very comfortable. Had a large queen size sleep sofa for the kids and an extra tv for their area. Bathroom was the biggest I've seeing at a hotel in Chicago. Hotel is beautiful, super clean! Location was great! 100 meters to Michigan Ave by Neiman Marcus and Children's Steps to Apple, Saks, Zarah, VS and close by to American Girl. We travel to Chicago few times a year and from now on this is our hotel. There is a parking next door in case you don't want to use their valet.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole R, General Manager at MileNorth, A Chicago Hotel, responded to this review, August 5, 2014
Hello Lourn2,

Thank you for sharing your favorite features and amenities of your recent stay at MileNorth Hotel on Trip Advisor. We are happy to hear you enjoyed your visit and received an excellent experience. We look forward to welcoming you back next time you are in Chicago!

Sincerely,

Steven Ellingsen | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 15, 2014

Hotel was very modern inside and rooms were larger than expected. Low key rooftop bar that was a must try! Front desk referred us to a great restaurant and had quick check in, check out, luggage access for the bags they held after check out and quick valet. Everything was in walking distance which was great for us wanting to experience the town.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea M, Manager at MileNorth, A Chicago Hotel, responded to this review, July 16, 2014
Hello crk_x2,

Thank you for taking the time to share your feedback of your recent stay at MileNorth Hotel. We are delighted to read your appraisal of your room and accommodations. Happy to hear you liked our new rooftop, 52EIGHT Lounge. We appreciate your kind comments regarding the professionalism of our team. We certainly look forward to welcoming your return in the near future.

Sincerely,

Andi Miller | Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to MileNorth, A Chicago Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about MileNorth, A Chicago Hotel

Address: 166 East Superior Street, Chicago, IL 60611 (Formerly Affinia Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#11 Best Value Hotel in Chicago
#25 Luxury Hotel in Chicago
#28 Romantic Hotel in Chicago
#42 Family Hotel in Chicago
#53 Business Hotel in Chicago
Price Range (Based on Average Rates): $
Hotel Class:4 star — MileNorth, A Chicago Hotel 4*
Number of rooms: 215
Official Description (provided by the hotel):
MileNorth combines the sophistication and style of an urban Chicago hotel with the comfort of a Midwestern retreat. MileNorth puts guests in the middle of the best that Chicago has to offer. Just steps away from the famous shopping of the Magnificent Mile. An easy walk takes you to the theatre district, the lake, Navy Pier, Wrigley Building or Tribune Tower. The 213 contemporary rooms and suites offer plenty of room to relax and kick back. Dine at our own Ferris & Jack restaurant with an exceptional contemporary menu or explore the many dining options right outside our door. Enjoy the incredible views of our indoor and outdoor Chicago rooftop bar and lounge, 52EIGHTY. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Sabre Hospitality Solutions, Expedia, Hotels.com, Cheap Tickets, Orbitz, HotelTravel.com, TripOnline SA, Priceline, Travelocity, getaroom.com, BookIt.com, Odigeo, Jetsetter and Tingo so you can book your MileNorth, A Chicago Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Affinia Chicago Hotel Chicago
Chicago Affinia Hotel
Affinia Hotel Chicago

Owners: What's your side of the story?

If you own or manage MileNorth, A Chicago Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.