Not sure how our suite compared to a standard room from the description in the brochure but it was nicely appointed and spacious. Eleveator service was fast (not always the case in many boutique hotels.
Front desk, Housekeeping staff and concerierge were very friendly and helpful.
I'm not sure if the side of the hotel your room is on makes a difference but the hotel's location next to the Children's Hospital ensured a significant amount of noise from sirens and middle of the night truck deliveries. Staying in downtown Chicago sirens are basically an expectation!
Next visit to downtown Chicago this hotel will be strongly considered.